Admissions Specialist Acute at ECU Health Behavioral Health Hospital, Wichita Falls, TX
Admissions Specialist Acute at ECU Health Behavioral Health Hospital in Wichita Falls, TX. Est. up to $60k. Apply with swipeandhired.
Red River Hospital
Overview
PURPOSE STATEMENT:
Clinical professional responsible for inquiries, assessments, and admissions to the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
- Facilitate admissions and assessment processes for incoming patients.
- Respond to inquiries about the facility within facility policy timeframes.
- Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
- Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Coordinate admission and transfer between levels of care within the facility.
- Communicate projected admissions to designated internal representatives promptly.
- Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff.
- Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
- Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team.
- Provide accurate and ongoing assessment of patient status in the admissions process.
- Communicate treatment recommendations to other treatment teams.
- Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
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