Assessment Referral Coordinator-Onsite at Community Health System, Statesboro, GA

Assessment Referral Coordinator-Onsite at Community Health System in Statesboro, GA. Est. up to $60k. Apply with swipeandhired.

The Assessment Referral Coordinator supports patient care by coordinating referrals, authorizations, and follow-up appointments in collaboration with physicians and other care team members. This role ensures timely scheduling, accurate documentation, and clear communication with patients to facilitate continued access to services and high-quality care.

Essential Functions

• Coordinates patient referrals, authorizations, and appointments for specialty care, diagnostics, and follow-up services in accordance with provider orders.

• Communicates with patients and families to explain next steps, provide instructions, and ensure understanding of referral and appointment requirements.

• Obtains prior authorizations and referral approvals as needed, and accurately documents information in the electronic health record.

• Schedules appointments and follows up with external providers to confirm referral completion and collect consult notes.

• Responds to incoming calls and referral requests, triaging appropriately and ensuring timely processing.

• Maintains accurate and organized patient records, ensuring documentation is complete and submitted according to policy.
• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

Qualifications

• Associate Degree in Healthcare Administration or related field preferred
• 0-2 years of experience in a healthcare administrative or referral coordination role required

Knowledge, Skills and Abilities

• Knowledge of referral processes, insurance requirements, and prior authorization procedures.

• Proficiency with electronic health record systems and scheduling software.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational skills.

• Ability to manage multiple tasks in a fast-paced environment.