Business Office Representative at Novant Health, Leland, NC
Business Office Representative at Novant Health in Leland, NC. Part-time. Est. up to $60k. Apply with swipeandhired.
[Administrative]
What We Offer
The Part-time Business Office Representative’s primary job responsibility includes scheduling, patient registration, receptionist, and admitting duties.
- Schedule: 7am - 5pm, Day Shift, Part-time
- Location: Leland Outpatient Surgery Center - 9151 Ocean Highway East Leland, North Carolina 28451.
What You'll Do
Essential Functions
- Communicates with physician offices as well as the center clinical staff in scheduling patients for procedures. This includes verifying dates, times, and procedures to be performed.
- Obtains patient information either from the physician's office or directly from the patient in order to establish a patient account. Accuracy in performing this duty is essential for effective billing and collections.
- Responds to all physicians, patients, vendors, and staff in a courteous and helpful manner, whether in person or via phone. This position makes the initial, and usually the most lasting, impression on the patient and helps to form the public’s opinion of the facility.
- Ensures the patient charts are complete and ready prior to the scheduled procedure date and all necessary documentation is contained in the chart.
- Verify all patient insurance information. This may be obtained from the physician’s office or directly from the patient.
•Contacts insurance carriers to verify patient eligibility, waiting periods, deductibles and/or copays requirements, prior to the scheduled procedure date.
- Discusses patient’s financial obligations prior to their surgery date and explains the applicable payment terms accepted by this facility.
•Greets patients on the scheduled date and obtain any signatures and insurance copies needed.
•Collects any copays or deductibles due from the patient and provides a receipt for the patient.
•Attaches the patient's armband, verifies all the information is correct once more, and alerts the nurses that the patient is ready to be admitted to the pre-operative area.
Non-Essential Functions
All other duties as assigned.
What We're Looking For
- Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred. 4 Year / Bachelors Degree, preferred.
- Experience: 1 year in Medical Business Office experience, preferred.
- Additional Skills (required):
- Computer literacy, able to do word processing and Excel spreadsheets; able to independently use office equipment such as fax, copier and scanner; sufficiently proficient in medical equipment to guide the selection and bid process. Able to operate all appropriate clinical equipment in a safe and appropriate manner. Able to perform the necessary functions on the center's computer systems. Cooperative work attitude toward co-employees, management, patients, visitors and physicians. Ability to make decisions and solve problems. Language skills adequate for high-level written, interpersonal and telephone communication in American English.
- Ability to read and interpret documents and communicate clearly with patients, physicians, and staff.
- Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute copay amounts based on percentages and the ability to conduct currency transactions as required.
- Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with upset or irate patients in a calm manner.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
198027