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Care Management Assistant - Lorain Hospital at Mercy Health, Lorain, OH

Care Management Assistant - Lorain Hospital at Mercy Health in Lorain, OH. Part-time. Est. up to $60k. Apply with swipeandhired.

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:
24

Work Shift:
Days (United States of America)

Care Management Assistant - Lorain Hospital

Shift/Schedule

Part Time - Scheduled for 24 Weekly Hours
Shift Times - Days/Afternoons
Weekends & Holidays - Rotating/As Needed

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Primary Function/General Purpose of Position
The Case Management Assistant supports the Integrated Case Management staff by providing clerical support for the department's Case Managers and Social workers. These tasks include but are not limited to: issuing Medicare Important Message letters, printing, faxing and distribution of various reports, mail management, and phone message retrieval.

Essential Job Functions

Assists in issuing Medicare Important Message letters after communication and prioritization with CM staff
Communicates Medicare Rights to patients and their family members if applicable
Assists in the Livanta appeals process which includes printing & faxing patient chart information
Documentation of actions in the EMR
In collaboration with the Case Manager and Social Worker assists with faxing, mail management, phone message retrieval, and other office tasks as assigned.
Provides updates on approvals/denials to Case Managers and Social Workers as information is received from commercial payers
Prints and distributes CarePATH reports on request
Complete insurance precerts

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education
HS Diploma/GED (required)
Associates Degree (preferred)

Work Experience
Previous healthcare experience with knowledge of patient discharge planning procedures (required)

Training
EPIC Electronic Health Record (preferred)
CarePATH (preferred)

Working Conditions:
This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.

Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be exposed to human blood and other potentially infectious materials.*
May have periods of constant interruptions.
Prolonged periods of working alone.
Other: Must be able to work overtime as required

*Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Skills

Care Management
Discharge planning
Mail management
Analyzing data or information
Scheduling
Basic computer skills
Communication skills - verbal and written
Interpersonal skills
Attention to detail
Acceptance of authority
Critical thinking
Communication with family members
Task management
Teamwork
Time Management
Active listening
Relationship building

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:
Case Mgmt - Lorain Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].