Casino Cocktail Server| On-Call at Hyatt Hotels, US-NV-Incline Village
Casino Cocktail Server| On-Call at Hyatt Hotels in US-NV-Incline Village. Est. up to $40k. Apply with swipeandhired.
The Casino Cocktail Server is responsible for providing exceptional beverage service to guests on the casino floor in a fast-paced, high-volume environment. This role plays a critical part in ensuring a welcoming and entertaining experience for all patrons through prompt, courteous, and knowledgeable service.
Essential Duties and Responsibilities
Greet guests in a friendly, professional manner and take beverage orders promptly.
Serve alcoholic and non-alcoholic beverages in compliance with local, state, and federal laws and regulations.
Ensure guest satisfaction through attentive service and consistent follow-up.
Maintain cleanliness and organization of assigned service area throughout the shift.
Operate handheld POS systems or paper tabs to input orders and track guest charges.
Adhere to all responsible beverage service policies, including checking identification when necessary.
Communicate effectively with bar staff to ensure timely drink preparation.
Monitor guest behavior and report concerns to security or management as needed.
Complete all side work and assigned tasks before, during, and after shift.
Participate in team meetings, training sessions, and service standards reviews.