Collections Representative at Snap-on, Kenosha, WI

Collections Representative at Snap-on in Kenosha, WI. Est. up to $60k. Apply with swipeandhired.

Job ID 2026-20517 Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team. Responsibilities • Manage a portfolio of 900-6,000 past-due accounts at any given time, with past-due balances ranging up to $1 million. • Perform account/payment reconciliation. • Coordinate with internal and external parties to resolve disputes behind aging invoices. • Analyze issues at the root cause for nonpayment, and work with appropriate parties to improve these processes moving forward. • Communicate with customers by phone and e-mail regarding amounts due or past due and establish strong business relationships. Diffuse and resolve challenging customer service situations. • Document daily collection activities. • Identify, document and recommend delinquent accounts requiring external collection efforts and which could create bad debt or financial exposure. • Review, prepare, analyze and document accounts receivable aging reports and other ad hoc reports. • Meet collection targets as defined by finance department. • Follow the procedures and protocol established by the company. • All other duties as assigned Qualifications • Associates degree in Accounting, Finance or other related field preferred or equivalent work experience. • Two years of experience preferred • Resourceful and adaptable to meet evolving business needs • Excellent written and verbal communication skills showcasing an ability to effectively communicate with different levels of management. • Inquisitive and proactive while considering multiple perspectives to solve complex problems. • Independent with the ability to partner with appropriate resources as required • Future-focused decision maker with a solutioneering mindset. Able to carefully consider options, pinpoint patterns, review statistics, conduct impeccable research, and analyze choices before taking action. • Proficient with Microsoft Suite software including intermediate to advanced Excel skills. • Ability to quickly learn and apply knowledge related to multiple software programs: ERP, customer relationship management, supplier solutions, etc. • Ability to work overtime, up to 10%