Customer Service Representative at Kirby Corporation, Channelview, TX
Customer Service Representative at Kirby Corporation in Channelview, TX. Est. up to $60k. Apply with swipeandhired.
Job Locations
US-TX-Channelview
Job Post Information*: Posted Date
4 days ago (11/4/2026 2:45 PM)
Job ID
2026-4612
# of Openings
1
Category
ALL JOBS
Company Name
Kirby Inland Marine LP
Overview
Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports.
Responsibilities
- Answer incoming phone calls.
- Attend daily meetings as required.
- Review traffic for status, accuracy, and report any potential problems to the appropriate department.
- Confirm trip requirements are met.
- Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).
- Schedule barges as directed.
- Document all pertinent trip information and complete reports and written turnover plans for shift relief.
- Coordinate trip requirements including but not limited to
- Communicate delays to Sales and customers.
- Monitor heating orders.
- Ensure appropriate traffic is correctly entered into Oasis.
- Assess all criteria to determine shore tankermen service.
- All other duties as assigned.
Qualifications
- Follow procedures and verbal/written instructions.
- Organized, detail-oriented and accurate.
- Self-motivated and multi-task oriented.
- Strong written and verbal communication skills.
- Ability to operate standard office equipment such as a personal computer.
- Identify and review upcoming requirements (orders).
Education: High school diploma or formal training required; college degree preferred.
Experience: 1 year of logistics or maritime experience preferred.
Working Conditions: 12-hour shifts 7on/7off ( 0300 – 1500 or 1500 – 0300)