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Cyber Advisor II at Barracuda Networks Inc., Chelmsford, MA

Cyber Advisor II at Barracuda Networks Inc. in Chelmsford, MA. Apply with swipeandhired.

Come join our passionate team! Barracuda is a leading global cybersecurity company delivering complete resilience made easy to buy, deploy and use through a partner-first model. Our intelligent BarracudaONE™ platform provides cyber resilience across email, data, applications, networks, and managed XDR within an open ecosystem. Trusted by hundreds of thousands of organizations and partners worldwide, Barracuda delivers industry-leading solutions and support, powered by people and enhanced by AI, for all size business.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
The Cyber Advisor II serves as a trusted security advisor for Barracuda's MDR and XDR customers, helping them maximize the value of their security investments, improve their security posture, and help customers operate more securely. This role acts as the primary technical advocate for a portfolio of customers, building strong relationships while providing guidance on security best practices, threat trends, product adoption, and strategic security initiatives.
The Cyber Advisor II partners closely with customers, SOC teams, Sales, Customer Success, and Product teams to deliver a proactive and consultative security experience. Rather than focusing on day-to-day alert monitoring, this role is centered on helping customers understand their security program, prioritize risks, and achieve better security outcomes.
What you'll be working on

Serve as a trusted technical advisor for a portfolio of MDR/XDR customers.
Conduct regular security reviews and health checks with customers to evaluate their security posture and identify opportunities for improvement.
Translate technical security findings into actionable recommendations for both technical and executive audiences.
Partner with customers to develop and execute security improvement plans aligned with their business objectives.
Provide guidance on threat trends, emerging risks, vulnerabilities, and industry best practices.
Review customer environments and recommend enhancements to endpoint, email, identity, cloud, and network security controls.
Act as the voice of the customer by collaborating with Product, Engineering, SOC, and Customer Success teams.
Assist customers post security incidents by helping them understand impact, remediation options, and long-term prevention strategies.
Drive adoption of Barracuda's MDR/XDR.
Deliver executive-ready reporting that demonstrates security outcomes, value realization, and risk reduction.
Identify opportunities for customers to improve detection coverage, response readiness, and overall cyber resilience.
Conduct proactive threat hunting activities across customer environments to identify suspicious behaviors, emerging threats, and potential security gaps before they impact business operations.
Support customer optimization. quarterly business reviews, and strategic planning discussions.
Build trusted relationships with customer stakeholders ranging from IT administrators to CISOs and business leaders.
Collaborate with internal teams to ensure customer feedback and operational insights are incorporated into service improvements.

What you bring to the role

2+ years of experience in cybersecurity, security operations, security consulting, incident response, or customer-facing technical roles.
Strong communication and presentation skills with the ability to explain technical concepts to both technical and non-technical audiences.
Experience building trusted relationships with customers and serving as a technical advisor.
Strong analytical and problem-solving skills.
Knowledge of cybersecurity frameworks, best practices, and industry standards.
Experience discussing security topics such as:

Ransomware
Business Email Compromise (BEC)
Phishing
Identity-Based Attacks
Insider Threats
Cloud Security Risks
Supply Chain Attacks
Vulnerability Management

Familiarity with security technologies such as:

EDR/XDR
SIEM
SOAR
Email Security
Identity Protection
Vulnerability Management Platforms
Threat Intelligence Platforms
Cloud Security Solutions

Working knowledge of Windows, Linux, macOS, and cloud environments.
Ability to present findings and recommendations to executive stakeholders.
Customer-centric mindset with a passion for helping organizations improve their security maturity.
Experience with Microsoft 365, Azure, AWS, or Google Cloud is a plus.
Professional security certifications (CISM, CySA+, CISSP, GIAC, Azure Security, etc.) are a plus.

What success looks like

Customers view you as a trusted extension of their security team.
Customers actively adopt Barracuda security capabilities based on your recommendations.
Security posture improvements and risk reduction initiatives are successfully executed.
Strong customer satisfaction, retention, and expansion outcomes.
Meaningful relationships are built with customer stakeholders and internal teams.
Customers receive tangible business value from their investment in Barracuda MDR and XDR services.

What you’ll get from us:
When you join Barracuda, you're joining a company that invests in your success. We foster a culture where employees are empowered to make an impact, grow their careers, explore new opportunities, and continue learning. From career development and internal mobility to wellbeing, financial wellness, and family support, we're committed to helping our employees thrive both professionally and personally through our comprehensive total rewards program:

Equity, in the form of non-qualified stock options
Comprehensive health benefits, including wellbeing and mental health support
Generous paid time off and paid parental leave
Career growth and learning opportunities, including educational reimbursement
Life and disability coverage to help protect you and your family
Additional programs and resources that support your wellbeing, family, and financial future

At Barracuda, we’re committed to supporting our employees’ well-being and long-term success. Compensation for this role is determined based on a variety of factors including, but not limited to, experience, qualifications, and work location. For hires at this level, the anticipated salary (or salary plus commission target, where applicable) falls within the range below. Final compensation will be determined in part by the qualifications of the selected candidate. Compensation ranges and benefits are subject to change and may vary by location and level.
75,000-85,000 USD annually

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