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District Manager of Indiana ( Fort Wayne / Bloomington) at Surge Staffing, Bloomington, IN

District Manager of Indiana ( Fort Wayne / Bloomington) at Surge Staffing in Bloomington, IN. Est. up to $100k. Apply with swipeandhired.

District Manager of Indiana ( Fort Wayne/Bloomington)

Surge Staffing Bloomington, Indiana, United States (On-site)

District Manager

Position Overview

The District Manager is responsible for driving operational performance, sales growth, client development, and team leadership across an assigned group of branch locations within a territory. This role partners closely with branch leadership to develop business strategies, grow revenue, increase profitability, and ensure operational excellence across the district.

The District Manager serves as both a sales leader and operational partner — coaching teams, developing talent, supporting business development efforts, and ensuring branch performance aligns with company goals and expectations.

This position requires a highly motivated leader who thrives in fast-paced environments, understands workforce solutions, and can effectively balance sales growth, customer relationships, and operational execution.

PRIMARY FUNCTIONS & RESPONSIBILITIES

Sales & Business Development

Drive revenue growth and profitability across assigned branch locations
Partner with Branch Managers and sales teams to develop and execute district-level sales strategies
Identify opportunities for new business development, account expansion, and client retention
Conduct joint sales calls and client meetings with branch leadership and sales staff
Assist branches with prospecting efforts, presentations, proposals, strategies, and closing new business
Develop action plans for underperforming territories, accounts, or branches
Support strategic account growth initiatives and help strengthen client relationships
Build relationships within the local business community through networking, events, and industry involvement

Leadership & Operations

Lead, coach, mentor, and develop Branch Managers and branch teams
Hold branches accountable to operational, sales, recruiting, service, and profitability metrics
Conduct regular branch visits to review performance, staffing levels, customer satisfaction, and operational standards
Partner with field leadership to improve employee engagement, retention, and branch culture
Assist with training, and performance management of branch leadership
Ensure compliance with company policies, procedures, and operational standards
Monitor branch financial performance, including budgets, margins, payroll, and expense management
Develop performance improvement plans and corrective action strategies when necessary
Foster a culture of urgency, accountability, teamwork, and customer service excellence

Client & Customer Support

Serve as an escalation point for key client concerns or service issues
Ensure branches are delivering exceptional customer service and workforce solutions
Partner with branch teams to strengthen client communication and retention efforts
Assist in resolving operational challenges and customer-related issues quickly and professionally
Ensure proper implementation and execution of workforce solutions across accounts

Report & Performance Management

Review branch KPIs, sales activity, profitability, fill ratios, and operational performance regularly
Accurately maintain required reporting, forecasting, and activity tracking
Communicate district performance updates and market insights to leadership
Assist in developing district growth plans and performance strategies

REQUIREMENTS & QUALIFICATIONS

High school diploma or equivalent required; college coursework or business-related degree preferred
Minimum of 3–5 years of leadership experience within staffing and workforce solutions, sales, or multi-unit operations management
Proven experience managing teams, driving sales growth, and improving operational performance
Strong business development and relationship-building skills
Demonstrated success coaching and developing high-performing teams
Excellent communication, leadership, presentation, and conflict-resolution skills
Strong organizational and time-management abilities
Ability to work in a fast-paced, deadline-driven environment
Self-motivated with strong problem-solving and decision-making skills
Proficiency with Microsoft Office products and CRM/database systems
Ability to travel frequently between branch locations and customer sites
Professional demeanor with strong customer service orientation
Ability to adapt quickly to changing priorities and business needs

IDEAL BACKGROUND

We are looking for a hands-on leader who can operate strategically while remaining actively involved in branch operations and sales execution. The ideal candidate understands how to motivate teams, grow markets, strengthen client relationships, and improve operational performance while building a culture of accountability and success.

Experience within staffing, workforce solutions, recruiting, light industrial, logistics, manufacturing, or service-based industries is highly preferred.

IND3