Donor Relations and Communication Specialist at HealthPartners, Saint Paul, MN
Donor Relations and Communication Specialist at HealthPartners in Saint Paul, MN. Est. up to $100k. Apply with swipeandhired.
POSITION SUMMARY STATEMENT:
The Donor Relations and Communications Specialist develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the HealthPartners Foundations and programs. The scope of work includes promoting a culture of gratitude across the organization through donor engagement, donor recognition, stewardship, and strategic communications. This critical role develops, designs, and implements a broad range of compelling philanthropic communications, marketing materials and donor engagement activities to enhance relationships and increase the likelihood of continued contributions.
MINIMUM QUALIFICATIONS:
- Education, Experience or Equivalent Combination:
- Bachelor’s degree
- Three years of experience working in the philanthropic development field
- Two years of experience in donor relations, stewardship, or communications.
- Knowledge, Skills, and Abilities:
- Knowledge of professional fundraising
- Strong interpersonal and organizational skills
- Excellent written and oral communication skills
- Knowledge of donor management databases
- Project management skills to drive donor recognition process
- Knowledge of HIPAA
- Discretion and confidentiality
- Experience with Microsoft Office Suite and InDesign or related desktop publishing software.
PREFERRED QUALIFICATIONS:
- Education, Experience or Equivalent Combination:
- Four years of experience working in the philanthropic development field
- Healthcare philanthropy background OR non-profit marketing/communications background
- Knowledge, Skills, and Abilities:
- Experience writing organization communications for internal and external audiences
- Raiser’s Edge software experience
ESSENTIAL DUTIES:
- (50%) – HealthPartners Donor Stewardship and Recognition
- Develop and implement an actionable stewardship and recognition process for the system
- Maintain high quality stewardship processes for active prospects and donors, ensuring that annual stewardship and reporting requirements are met to sustain successful relationships
- Steward donors through ongoing donor acknowledgement, appreciation, and recognition consistent with giving level
- Oversee special stewardship strategies from key stakeholders to our donors including but not limited to Hospital Presidents and HealthPartners leadership acknowledgement letter process and thank you calls from board members
- Work closely with Major Gift Team and program leaders to create impact reports for major gifts and priority fundraising programs
- Document production and distribution of donor impact reports in Raiser’s Edge, in partnership with Lead Donor Information Specialist, to bring rigor and oversight to process
- Facilitate endowment reporting process in partnership with Operations team and assigned development officers
- Participates in donor engagement and recognition events
- (45%) – HealthPartners Foundations Communications
- Maintain current and create new ways to communicate with our donors including but not limited to annual reports, newsletters, e-newsletters, other online communications, etc.
- Maintain current and develop new ways to connect with the community to engage new supporters – for example, utilize social media more
- Develop and produce effective donor collateral for funding priorities, including capital campaigns
- Assist with management of internal and external website content for the foundations
- Work with the marketing project manager to ensure HealthPartners brand standards are appropriately applied to communications and signage
- Collaborate with Marketing and Communications departments to disseminate foundation news and donor stories across HealthPartners communication channels
- Maintain an annual donor engagement calendar for the system
- (5%) – Other duties
- Assist with HealthPartners foundations’ activities as needed or assigned
- Regular attendance and participation at scheduled staff meetings