Food & Beverage Admin at CoralTree Hospitality, Indian Wells, CA
Food & Beverage Admin at CoralTree Hospitality in Indian Wells, CA. Full-time. $23 to $24 an hour. Apply with swipeandhired.
Category
Food and Beverage
Position Type
Regular Full-Time
Min
USD $23.00/Hr.
Max
USD $24.00/Hr.
Overview
The Food & Beverage Administrative Coordinator helps ensure the smooth day-to-day operations of the Restaurant, Banquets, Bar, Pool, and In-Room Dining. This position provides essential administrative support to the Food & Beverage leadership team, helping keep operations organized and efficient while contributing to a welcoming, relaxed island-style experience for both guests and Team Members.
Salary $23.00- $24.00 per hour
Responsibilities
Duties and Responsibilities:
- A warm personality, attentive, and presentable.
- Committed to delivering high levels of customer service.
- Responds courteously and efficiently to queries and problems from guests, and all staff.
- Collect & input weekly schedule information for department schedules including PTO tracking.
- Establish and maintain department files; maintain up-to-date filing system.
- Update Tommy Bahama training book monthly to ensure correct training documents.
- Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions.
- Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards.
- Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed.
- Administrative assistance for F&B managers including PS paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate.
- Collect & input weekly schedule information for department schedules including PTO tracking.
- Establish and maintain department files; maintain up-to-date filing system.
- Update Tommy Bahama training book monthly to ensure correct training documents.
- Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions.
- Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards.
- Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed.
- Administrative assistance for F&B managers including HR paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate.
Departmental Support:
- Schedule Quarterly EcoSure/Inspection walk-throughs & Brand Standard Audits
- Organize and maintain online services (Open Table, On Demand, etc.)
- Information updates (hours of operations, booking times, etc.)
- Reservation reporting
- Maintain, and report for Social Media issues (coordinate with managers)
- Report feedback issues (coordinate with managers)
- Respond to guest check and folio inquiries (InfoGenesis)
- Enter and track all departmental work orders & needs (ALICE, etc.)
- Upkeep for F&B CT Connect news feeds & postings (schedules, events, etc.)
- Maintain, audit, and support for InfoGenesis (buttons, programming, reports)
- Maintain and upkeep for departmental SOC’s and forms
- Track Food handlers and RBS compliance monthly
- Update Tommy Bahama training Guide monthly, including food and beverage options as well as steps of service.
- Uniform inventory monthly
- Any other duties or tasks assigned associated with the position
Qualifications
- Excellent communication and listening skills.
- Ability to work under pressure.
- Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
- Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
- Must be flexible in working hours, including weekends, evenings and holidays.
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