Loss Prevention Officer at Albertsons Companies, Melrose Park, IL
Loss Prevention Officer at Albertsons Companies in Melrose Park, IL. Est. up to $60k. Apply with swipeandhired.
PRIMARY JOB FUNCTIONS:
- Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
- Manages all incoming telephone communications from complex
- Responsible for communicating emergency information to DC Security Operations
- Maintains an activity log documenting all information relevant to tasks performed
- Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
- Maintains records, and creates access related to the complex card access system
- Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc
- Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.
- Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
- Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.
- Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
- Monitors Yard Management System (PINC) making needed adjustments
- Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
- Performs other related duties as assigned
- Answer telephone calls, tactfully handle inquiries and transfer to appropriate party
Technical Knowledge and Organizational Skills
- Customer Service experience required
- Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
- Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
- Sound judgment in decision making and problem solving.
- Strong conflict resolution skills
- Ability to work effectively with all levels of associates and management
- Strong interpersonal skills
- Ability to lead and influence others
- High degree of initiative; proven team player, excellent customer service skills
- Excellent written and verbal communication skills
- Must be able to manage confidential information
Must be able to multitask
Operational Awareness
- Sits for extended periods of time
- Most work is performed under general office conditions in a temperature-controlled environment
- Workday is fast paced;
- Weekend/nights as business dictates
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
- Inclusive work culture built on belonging
- Competitive Wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Flexible work schedules
- Associate discounts
- Leaders invested in your training, career growth & development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
- Vacation / Paid Time Off
Our Values
- We put people first.
- We are customer driven.
- We value different perspectives.
- We raise the bar.
- We act as owners.
- We are one team.
- We build belonging.
- We are committed to a healthy future.