Operations Manager at Cherokee Federal, Manhattan, NY

Operations Manager at Cherokee Federal in Manhattan, NY. Est. up to $100k. Apply with swipeandhired.

The Operations Manager directs day-to-day facility, safety, staffing, and administrative operations within a 24-hour New York City Department of Homeless Services (DHS) shelter. Reporting to the Director of Operations, the position supervises Residential Aide (RA) Shift Supervisors and Residential Aides; coordinates maintenance, sanitation, food service monitoring, security, census and bed management; and maintains operational records and inspection readiness. The Operations Manager implements established policies, identifies deficiencies, tracks corrective actions, and escalates unresolved risks to the Director of Operations and Site Director. The position coordinates repairs and vendor follow-up but is not expected to perform technical building repairs.