Patient Access Representative at Lifepoint Health, Fort Worth, TX

Patient Access Representative at Lifepoint Health in Fort Worth, TX. Full-time. Est. up to $60k. Apply with swipeandhired.

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Wellbridge Fort Worth, a 48-bed behavioral health hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region.
Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

• Competitive Paid Time Off / Extended Illness Bank package for full-time employees

• Short-term and Long-term disability 100% paid for by the company

• Employee Assistance Program - mental, physical, and financial wellness assistance

• Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates

• Professional development opportunities, apprenticeship programs, and certification assistance

• And much more...

Position Summary:
Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, answers phone, maintains code systems and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department.
Essential Functions

• Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.

• Distributes and explains forms, documents, and educational handouts to patients and families.

• Verifies insurance benefits and obtains precertification/authorization as necessary.

• Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate.

• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.

• Protects patient privacy and confidentiality in all registration activities.

• Participates in performance improvement and required education.

• Works alternate shifts/areas as needed to support department operations.

• Performs other duties as assigned.

Additional Information
Populations Served: Does not treat or provide clinical care to patients. Protected Health Information Accessed: Demographic, Insurance, Financial. Exposure: Occupational exposure to bloodborne pathogens may be present. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher-force tasks. Vision demands include near/far vision and depth perception (constant), color distinction (constant); smell and taste rarely required. Occasional exposure to biological and rare exposure to chemical hazards (e.g., dust, gases/vapors/fumes); latex exposure rare.
Minimum Qualifications:
Education: High School Diploma or GED
1 year of customer service experience
1 year of medical registration or reception experience preferred

EEOC Statement:
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