Patient Outreach Services Specialist (Phlebotomist) - Family Medicine - Kennesaw at Wellstar Health System, Kennestone Hospital

Patient Outreach Services Specialist (Phlebotomist) - Family Medicine - Kennesaw at Wellstar Health System in Kennestone Hospital. Full-time. Est. up to $60k. Apply with swipeandhired.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift
Day (United States of America)

Job Summary:

Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned.

Core Responsibilities and Essential Functions:

Perform Patient Registrations

Phlebotomy / Specimen Collection/Specimen Processing

Customer Service Support

Regulatory Agencys Quality Assurance Requirements

Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred and
Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred and
Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred

Required Minimum Skills:

Requires excellent Customer Service skills
excellent verbal and written communication skills
requires efficient and accurate computer skills
must be able to work and maintain professional demeanor under stressful conditions
requires efficient multi-tasking and organizational skills
must be able to gracefully maintain composure in difficult situations

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.