Patient Service Rep I at Torrance Memorial Medical Center, Torrance, CA

Patient Service Rep I at Torrance Memorial Medical Center in Torrance, CA. Part-time. $25 to $33.44 an hour. Apply with swipeandhired.

The Secretary provides front office support for the Cardiology Department and Nuclear Medicine Department.
Core Competencies

• Prints schedule and call for orders when assigned. Call for a valid order when required.

• Greets patients, obtains demographic data and processes appropriate paperwork for registration, ensuring accuracy of information.

• Verifies insurance eligibility, benefits and coverage.

• Collects deductibles and visit co-payments in advance of treatment or during the course of treatment, as appropriate.

• Notifies appropriate staff of patients arrival and/or escorts patient to room.

• Schedules appointments for Cardiology procedures, coordinating rooms, physician, technician, and nursing staff as indicated.

• Registers and schedules patients.

• Answers telephone courteously, identifying self and department.

• Screens telephone calls and routes call appropriately.

• Records and routes messages as indicated accurately.

• Picks up and addresses voice-mail messages.

• Utilizes computer systems to schedule and process patients, obtain lab results and communicate with co-workers.

• Provides patients with accurate instructions regarding procedure and appointment

• Monitors and orders supplies.

• Places special orders for non-stock items through the Purchasing department.

• Maintains and orders office supplies for the department.

• Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately.

• Assists in training of new employees.

Experience

Number of Years Experience Type of Experience
1 Hospital or medical office setting

Compensation Range:
$25.00 - 33.44 / Hour