Precertification Representative, Full-Time, Days, DMH at Huntsville Hospital Health System, Decatur, AL
Precertification Representative, Full-Time, Days, DMH at Huntsville Hospital Health System in Decatur, AL. Full-time. Est. up to $60k. Apply with swipeandhired.
Job Locations
US-AL-Decatur
Hospital
Decatur Morgan Hospital
Requisition ID
2026-76597
Position Type
Regular Full-Time
Department Number
DM-84240
Department Name
DM Patient Access
Shift
1
Specify Shift Details
8:30-5
Category (Portal Searching)
Registration & Financial Services
Overview
Works as part of the Patient Access team to initiate precertification and / or verify precertification information. Enters precertification information in the registration system. Coordinates with patients, physicians, physician office staff, and other hospital employees to ensure all necessary pre-certifications are obtained and documented. Maintains a high level of accuracy and completes all tasks within designated timeframes.
Responsibilities
Key Responsibilities / Essential Functions
- Accurately identifies patient records using 2 patient identifiers.
- Verifies insurance eligibility and precertification requirements.
- Initiates and / or verifies precert information for all applicable visits.
- Coordinates with physician office staff to obtain all clinical codes necessary for precertification.
- Accurately enters medical, insurance, and precertification data into the registration system.
- Notifies Patient Access staff of precertification issues in a timely manner.
- Performs all functions with minimal supervision or guidance.
- Provides excellent customer service and service recovery when needed.
- Prioritizes multiple simultaneous customer / physician / staff requests.
- Required to attend departmental staff meetings.
- Successfully completes all mandatory training.
- Responsible for managing personal time and attendance, notifying supervisor immediately of issues.
- Responsible for knowledge of all pertinent policies and procedures.
- Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments.
Qualifications
Minimum Knowledge, Skills, Experience Required
Education/Certification: High School/GED required. Post-secondary education preferred.
Experience: Physician office / precertification experience preferred. Two years customer service experience preferred. Previous registration, scheduling, insurance, medical records, or billing experience strongly preferred.
Additional Skills/Abilities
Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
Proficiency in Microsoft Office Suite strongly preferred.