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Product Manager - Payments Platform, Vice President at JPMorgan Chase

Product Manager - Payments Platform, Vice President at JPMorgan Chase. Est. up to $200k. Apply with swipeandhired.

Join our Payments team to shape reusable, resilient platform services that power high-value customer and partner journeys. This is a hands-on product leadership role for builder-operators who combine product judgment, technical fluency, operational rigor, and the drive to create lasting change.

As a Vice President, Product Manager in Payments, you will lead cross-functional teams through the full product lifecycle — from shaping and challenging requirements, to shipping on time, to operating and evolving resilient services in production. You'll work across product, engineering, architecture, design, analytics, and risk partners to build capabilities that are scalable, well-controlled, and designed for reuse across multiple journeys and partners. We're looking for product owners who thrive in ambiguity, challenge assumptions, communicate clearly at every level, and can move seamlessly from API-level detail to executive-level discussion.

Job responsibilities

Partner with product, technology, design, and analytics teams to define and deliver customer journeys and platform strategies, including zero-to-one initiatives

Own the product lifecycle from discovery through launch, stabilization, adoption, and continuous improvement in production

Translate customer, business, and platform outcomes into clear requirements, KPIs, and success metrics implemented as user stories and workflows

Shape and challenge requirements by asking the right questions, aligning stakeholders, and ensuring solutions are scalable, reusable, and consistent with platform patterns

Collaborate deeply with engineering to influence technical design, validate readiness, and ensure solutions meet functional, resiliency, performance, observability, and control expectations

Own roadmap sequencing, prioritization, trade-offs, dependencies, and agile execution to deliver measurable customer and platform outcomes

Establish strong production ownership, including monitoring, incident response partnership, defect prioritization, root-cause remediation, and operational excellence improvements

Drive platform adoption and partner enablement by simplifying integration, onboarding, and downstream operational processes

Ensure a strong risk and controls environment by partnering with risk, controls, legal, compliance, and governance teams

Lead, coach, and raise the bar for a small, high-performing product team centered on accountability, clarity, and outcomes

Required qualifications, capabilities, and skills

7 years of experience in product management, payments, financial services, or related technology-led roles

Demonstrated ability to deliver complex products in large, matrixed organizations with multiple stakeholders and dependencies

Strong product mindset with customer-first thinking, crisp problem definition, principled prioritization, and measurable outcomes

High technical fluency, including the ability to discuss APIs, service-based architectures, integration patterns, and the end-to-end product development lifecycle using Agile methodologies

Proven execution rigor with strong attention to detail, self-organization, and comfort operating in ambiguity with minimal oversight

Strong operational and risk orientation, with an understanding of what it takes to run reliable services and manage controls in production

Outstanding written and verbal communication skills, including the ability to simplify complex topics for executive audiences

High judgment and ownership with the ability to raise the standard for how product teams operate

Bachelor's degree in Computer Science, Engineering, Business, or a comparable field, or equivalent practical experience

Preferred qualifications, capabilities, and skills

Experience in money movement and digital payments, including account-to-account transfers, funding and payouts, digital wallets, card-related payments, or payment processing

Experience building and scaling platform capabilities and reusable services used by multiple products, journeys, or partners

Prior zero-to-one build experience in modern architectures, such as cloud-native microservices and high-throughput, high-availability systems

Demonstrated strength in partner enablement and integrations, including simplifying onboarding and improving downstream operational outcomes

Fintech, payments platform, or large-scale consumer payments experience

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.