Product Marketing Manager, Services & Customer Success Solutions at ICU Medical, Lake Forest, IL

Product Marketing Manager, Services & Customer Success Solutions at ICU Medical in Lake Forest, IL. Contract. Est. up to $160k. Apply with swipeandhired.

The Product Marketing Manager, Services & Customer Success Solutions is responsible for driving the commercial strategy, growth, and profitability of ICU Medical's service offerings across the Infusion Systems portfolio.

This highly visible role will serve as the commercial architect of ICU Medical's services business, helping transform services from a cost center into a differentiated profit center that improves customer outcomes, increases customer lifetime value, and strengthens portfolio profitability.

Working closely with Service Operations, Sales, Clinical, Finance, Contracting, Legal, Product Management, and Executive Leadership, this individual will develop tiered implementation service offerings, service contracts, extended service agreements, technical support programs, field service solutions, training services, and customer success initiatives that create measurable value for customers while improving business profitability.