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Registered Nurse Case Manager - Field in Dallas Texas Service Delivery Area at CVS Health, TX Dallas

Registered Nurse Case Manager - Field in Dallas Texas Service Delivery Area at CVS Health in TX Dallas. Full-time. $60,522 to $129,615 a year. Apply with swipeandhired.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Case Manager (RN) – Field & Telephonic
Location: Dallas Service Delivery Area
Remote with local travel of up to 75% of the time

Position Summary
Nurse Case Manager (RN) for a work-from-home role that requires frequent local travel for in-home member visits and occasional visits to nursing or medical facilities within the Dallas Service Delivery Area.

In this role, you will deliver high-quality case management services through a combination of telephonic and face-to-face engagement, helping members navigate their healthcare needs and achieve improved health outcomes.

Key Responsibilities

Conduct comprehensive telephonic and in-person assessments to evaluate members' medical and behavioral health needs
Develop and implement individualized care plans, ensuring alignment with clinical and program guidelines
Coordinate and monitor ongoing care plan activities, adjusting as needed to improve outcomes
Collaborate in multidisciplinary care reviews to optimize member health results
Identify and escalate quality of care concerns through appropriate channels
Engage members using motivational interviewing and coaching techniques to encourage healthy lifestyle choices
Educate and empower members to actively participate in healthcare decision-making with their providers
Use strong negotiation and coordination skills to secure appropriate services and resources
Ensure accurate and timely documentation, adhering to regulatory, accreditation, and company standards
Serve as a preceptor and mentor to new nurses and clinical staff
Support onboarding by teaching policies, workflows, and best practices
Foster a positive, supportive learning environment that promotes clinical excellence

Why Join Us?

Flexible work-from-home environment with meaningful in-person patient interaction
Opportunity to make a real impact on member health outcomes and quality of life
Collaborative team culture focused on growth, mentorship, and clinical excellence

If you’re a dedicated RN who thrives in a dynamic, patient-centered role and enjoys both independence and collaboration, we encourage you to apply!

Required Qualifications

Licensed Registered Nurse in Texas
3 or more years of Clinical Nursing Experience
1 or mor years case management experience
Must reside in Dallas TX Service Delivery Area
Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy

Preferred Qualifications

Experience in a Managed Care Organization (MCO)
STAR Kids program experience
Bilingual (English/Spanish) preferred

Education:

Associates Degree in Nursing Required
Bachelor's in Science & Nursing Preferred

Work from Home Requirements:

You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and

a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.

A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS

Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.

Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own

workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).

If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.

Technical and Logistical Requirements:

Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications

simultaneously to streamline tasks and improve efficiency.

Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and

virtual meetings.

Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or

similar (Google Workspace).

Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when

unattended, manage strong passwords, and recognize suspicious emails or links.

Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when

frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.

Future Growth: Openness to learning new skills in the future as the workplace environment evolves

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range
The typical pay range for this role is:

$60,522.00 - $129,615.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.