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Relationship Banker - Manhattan East NY Area at Bank of America, New York, NY

Relationship Banker - Manhattan East NY Area at Bank of America in New York, NY. Full-time. $25 to $26.77 an hour. Apply with swipeandhired.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

Executes the bank's risk culture and strives for operational excellence

Builds relationships with clients to meet financial needs

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Grows business knowledge and network by partnering with experts in small business, lending, and investments

Manages financial center traffic, appointments, and outbound calls effectively

Drives the client experience

Manages cash responsibilities

Required Qualifications:

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Is confident in identifying solutions for new and existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)

Applies strong critical thinking and problem-solving skills to meet clients' needs

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

Desired Qualifications:

Experience in financial services and knowledge of financial services industry, products and solutions

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

Six months of cash handling experience

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Skills:

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NY - New York - 1066 Lexington Ave - 1066 LEXINGTON AVE BC (NY5164), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540), US - NY - New York - 1275 LEXINGTON AVE (NY5198), US - NY - New York - 1330 1ST AVE - 72ND AND FIRST AVENUE BC (NY5341), US - NY - New York - 200 Park Ave - Grand Central Terminal (NY5146), US - NY - New York - 25 W 51St St (NY5175), US - NY - New York - 260 E 57th St - 57th And Second Ave (NY5385), US - NY - New York - 345 Park Ave (NY5125), US - NY - New York - 550 5th Ave - 550 Fifth Avenue (NY5373), US - NY - New York- 57 W 42nd Street-Two Bryant Park (NY5438), US - NY - New York - 675 3rd Ave (NY5172), US - NY - New York - 750 3rd Ave (NY5160), US - NY - New York - 989 3rd Ave - 59th And Third (NY5424)

Pay and benefits information

Pay range

$25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.