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Restaurant General Manager - Calusso - Signature Dining at CoralTree Hospitality, Fort Lauderdale, FL

Restaurant General Manager - Calusso - Signature Dining at CoralTree Hospitality in Fort Lauderdale, FL. Full-time. Est. up to $60k. Apply with swipeandhired.

Category

Food and Beverage

Position Type

Regular Full-Time

Overview

South Florida's beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier Top Lounge, a new world of elevated experiences is unfolding. This lush 32-acre waterfront enclave is home to an extraordinary luxury resort featuring 325 guest rooms, suites, and villas, an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool experiences, and a vibrant waterfront promenade with retail and dining. Every space is impeccably designed to inspire and relax, while exceptional service and refined touches create truly unforgettable experiences.
The resort is brought to life by more than 600 diverse and talented Team Members who are dedicated to creating a new legacy of luxury hospitality by delivering memorable experiences and exceptional service to our guests and residents. We are committed to fostering a caring culture that supports our team through state-of-the-art facilities, a first-class Team Member dining room, and, most importantly, a genuine focus on each individual’s well-being and professional growth.

We currently have an opportunity for a well-rounded and seasoned General Manager – Calusso to join our Pier Sixty-Six Resort team!

The Restaurant General Manager is responsible for the overall leadership, management, and operational success of Calusso, Pier Sixty-Six Resort's fine dining restaurant. This position oversees all aspects of restaurant operations, ensuring the highest standards of luxury hospitality, culinary excellence, personalized guest service, and financial performance.

The Restaurant General Manager serves as the primary leader and brand ambassador for Calusso, establishing a culture of service excellence, accountability, professionalism, and continuous improvement. The role requires a strong understanding of fine dining operations, elevated food and beverage service, wine and beverage programs, and the ability to deliver exceptional experiences to a discerning clientele.

The successful candidate will lead, develop, and inspire the restaurant team while maintaining operational consistency, maximizing profitability, and ensuring alignment with Pier Sixty-Six Resort's luxury service standards and Forbes Travel Guide expectations.

Responsibilities

Restaurant Operations & Leadership

Oversee all daily restaurant operations, ensuring seamless execution of service and adherence to established operating standards.
Maintain a visible leadership presence on the restaurant floor, actively managing service and supporting the team during all meal periods.
Ensure proper opening, closing, side work, service preparation, and operational procedures are consistently followed.
Establish and maintain service standards that reflect the expectations of a luxury fine dining establishment.
Monitor restaurant flow, reservations, seating arrangements, table management, and guest pacing to ensure an exceptional dining experience.
Collaborate closely with the Executive Chef and culinary leadership to ensure alignment between front-of-house and back-of-house operations.
Conduct regular operational inspections to ensure cleanliness, organization, presentation, and overall readiness.
Identify operational challenges and implement solutions that improve efficiency, service delivery, and guest satisfaction.
Ensure compliance with all company policies, procedures, health regulations, food safety requirements, and applicable laws.
A solid knowledge of food & beverage, strong wine knowledge, creative, ambitious, and strong business acumen, work ethic and people-management skills.

Luxury Guest Experience & Service Excellence

Champion a culture of personalized hospitality, anticipating guest needs and consistently exceeding expectations.
Ensure all guests receive attentive, sophisticated, and seamless service throughout their dining experience.
Maintain an elevated understanding of luxury dining etiquette, service sequences, food presentation, beverage service, and guest engagement.
Personally interact with guests, particularly VIPs, repeat clientele, resort guests, and high-profile visitors.
Proactively address guest concerns, service recovery opportunities, and special requests with professionalism and sound judgment.
Ensure guest preferences, allergies, dietary restrictions, celebrations, and special occasions are communicated and executed appropriately.
Monitor guest feedback, online reviews, and satisfaction trends, developing action plans to address opportunities for improvement.
Ensure the restaurant consistently meets and exceeds Forbes Travel Guide service expectations and applicable resort standards.

Leadership & Team Development

Recruit, select, train, develop, and retain a high-performing team aligned with the restaurant's service philosophy and operational needs.
Establish clear performance expectations and ensure team members understand their individual responsibilities.
Lead pre-shift meetings, lineup discussions, and ongoing service training focused on menu knowledge, beverage education, luxury service, and guest engagement.
Conduct regular performance evaluations, coaching sessions, and developmental conversations.
Identify high-potential talent and develop succession plans for key positions.
Maintain appropriate staffing levels and optimize scheduling based on business forecasts, reservations, and operational demands.
Foster a positive, collaborative, and accountable working environment that promotes teamwork and professional growth.
Address performance concerns promptly and consistently in partnership with People Services.
Ensure compliance with attendance policies, scheduling procedures, timekeeping requirements, and company standards.
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