Salesforce Administrator at Delinea, U.S. Remote

Salesforce Administrator at Delinea in U.S. Remote. $110,000 to $125,000 a year. Apply with swipeandhired.

About Delinea:
Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and ephemeral access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure.

Salesforce Administrator Summary
We are looking for an administrator who knows Salesforce Service Cloud deeply, treats
security as part of the design, and is comfortable going one layer down: reading an
integration error, tracing it through a callout, and fixing a trigger when that is what the
problem needs.
Delinea secures human and machine identities for some of the largest organizations in the
world. Our Customer Support, Customer Experience and Professional Services teams run on
Salesforce, Certinia PSA., and Gainsight. You will be the person Support and CX leaders call
first, working alongside developers and a platform lead who own the heavier code and set
engineering standards.

What you'll own:

entitlements and milestones, Email-to-Case, macros and Salesforce Knowledge, so every
case reaches the right engineer inside its SLA.

and guest user access. At an identity security company, getting external access right is not
optional.

level security, designed for least privilege and reviewed regularly.

Integrations, day to day. You will monitor integrations, read the errors, manage Named
Credentials, External Credentials and connected apps, and work with the developers and
the platform lead on fixes and new connections.

tests, and write a clear spec when something bigger belongs with a developer.

approval gates. You will regression-test Salesforce's seasonal releases and tell Support
and CX what is changing before it changes

How you'll work:

propose options, and say no with an alternative when that is the right answer.

and owns integration patterns, and you own the configuration layer and first-line
integration support.

good work is done.

Project work in Azure DevOps; support tickets in Jira Service Management.

What you'll bring:

routing, entitlements and Knowledge.

users on Experience Cloud.

apps, and reading API responses and debug logs to find where something broke.

Nice to have:

Platform Developer I certification.

Why work at Delinea?

At Delinea, our core values are STRONG and guide our behaviors and success:

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.
We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.