Senior Defined Benefit Operations Analyst (Operations Manager) at Conduent State Healthcare, LLC, Remote

Senior Defined Benefit Operations Analyst (Operations Manager) at Conduent State Healthcare, LLC, remote. Est. up to $130k. Apply with swipeandhired.

Senior Defined Benefit Operations Analyst (Operations Manager)

About the Role

The Senior Benefits Administration Services Analyst supports the delivery and ongoing administration of Defined Benefits pension plans. This role serves as a subject matter expert for client requirements, leads change work through the full project lifecycle, resolves escalated operational and system issues, and helps ensure high-quality service delivery.

Key Responsibilities

• Accountable for ongoing processing quality and adherence to client requirements.

• Provide insight to internal and external stakeholders on operational activities, issues, and improvement opportunities.

• Execute established Defined Benefits administration processes with minimal supervision.

• Research and resolve escalated eligibility, participant data, system, and service delivery issues. <span class="EOP Selected SCXW191202219 BCX8" data-ccp-props="{}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 9pt; line-height: 17.375px; margin: 0px; padding