Senior Director, Forward Deployed Engineer — Operational AI at Rippling Recruiting, Remote (United States)

Senior Director, Forward Deployed Engineer — Operational AI at Rippling Recruiting in Remote (United States). Est. up to $250k. Apply with swipeandhired.

The opportunity
As AI moves from analysis into action, enterprises need more than intelligent models. They need an operational fabric that connects agents to current reality—with authoritative state, relevant context, and the controls to act safely.

As a Senior Director, Forward Deployed Engineer at Aerospike, you will work directly with Global 2000 engineering teams to build that fabric. You will own the technical solution from problem discovery and architecture through implementation, production validation, and iteration—combining strong software engineering with a deep understanding of customer operations.

Reporting to the CTO/CPO, you will connect customer challenges with product and engineering development. Your work must deliver production outcomes for customers and create reusable capabilities, reference architectures, and evidence that shape Aerospike’s Operational AI direction.
What you’ll build

What you’ll do

How you’ll lead

How you’ll work with customer teams
FDE owns Operational AI solution engineering and its technical outcomes through production. Professional Services partners on standard Aerospike deployment, migration, configuration, and operational readiness. Technical Account Management leads the ongoing technical advisory relationship and account coordination.

You will collaborate across these teams without becoming the default owner of routine implementation, account management, or support. Your primary contribution is engineering working Operational AI systems and making what you learn reusable across customers.
What you’ll bring

Helpful experience

What success looks like
Customers operate dependable AI systems that use current, authorized state and context, act within defined controls, and feed outcomes back into the next operating cycle. Your impact is measured by production outcomes, reusable engineering assets, and product improvements—not billable utilization or account coverage.

Reports to: CTO/CPO | Location: Remote | Travel: As needed

Aerospike is an Equal Opportunity Employer. We are committed to an environment free from discrimination based on race, religion, gender identity, sexual orientation, age, disability, or veteran status.

To keep our recruitment pipeline as high-performance as our database, Aerospike uses AI-driven tools to streamline resume reviews, scheduling, and communication. While we love smart tech, we value human connection even more. AI helps us optimize the process, but real people make 100% of the actual hiring decisions.

Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.

Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases.

At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability.

If you're ready to shape the future of data, join us.