How does swipeandhired work?

You set your target roles, salary floor and locations once. swipeandhired scores matching postings against your profile, drafts tailored application materials with AI, and either lets you swipe to apply, one tap at a time, or runs fully on autopilot. Every application is tracked in your dashboard.

Which ATS platforms does swipeandhired support?

All of them. swipeandhired applies on every applicant tracking system (ATS) employers use, including Workday, SmartRecruiters, Greenhouse, iCIMS, Lever, Ashby, Taleo, SuccessFactors, Oracle Cloud and Jobvite, and on a company's own careers page when it uses none of them. You can also bring any posting yourself by link or pasted text.

Can I cancel my subscription?

Anytime, in one click from the billing portal in Settings. Your plan stays active until the end of the current billing period. No retention calls, no dark patterns.

Is my data used for training AI models?

Our platform AI provider may use the content we send it, your profile and the job posting, to improve its models. We never sell your data. If you bring your own AI provider key, requests go directly to your provider under their terms.

Senior Insights Analyst - Digital Optimization (Hybrid) at United Airlines, Chicago, IL

Senior Insights Analyst - Digital Optimization (Hybrid) at United Airlines in Chicago, IL. $81,795 to $106,602 a year. Apply with swipeandhired.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
Job Overview and Responsibilities
The Senior Analyst - Digital Optimization will be responsible for the analytics and insights that drive the direction of our customer-facing digital products. We use Test & Learn experimentation as the backbone of our operating model, meaning this individual is in charge of measuring experimental data, deriving meaningful insights, and ensuring integrity of high-volume customer data/analysis. This individual will engage with cross-functional teams to facilitate insight-driven decisioning, innovative thinking, and rapid experimentation to test and learn new and improved customer experiences. This is a Chicago-based, hybrid position that will require 2-3 days in office weekly.

Rigorous measurement of experiments and campaigns to build a data-driven story that conclusively and effectively communicates the outcome
Identifying optimization opportunities through data analysis and hypothesis generation, then designing support for experiments to successfully test hypotheses
Analysis to drive digital channel experience recommendations that improve channel throughput and customer experience
Develops the approach and methods to define and solve digital and traveler problems through quantitative and qualitative analysis, using an array of traditional and untraditional methods across the spectrum of user research, data science, and experimentation
Presenting data-driven insights to executive leadership and business stakeholders to ensure best practices are shared across our digital channels
Contributes to leadership-level presentation content and helps tell the story through insights and data
Works with User Experience (UX) designers to ensure designs convey story intent
Works with Dev and QA to ensure proper data flow into analytics tools and the boundaries of any given experiment
Writing business cases and managing work flow to ensure timely and successful completion of experiments

Qualifications
What’s needed to succeed (Minimum Qualifications):

Bachelor's degree
2+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP)
Advance skills using Google Analytics (Big Query), Quantum Metric, Enterprise Data, Tableau, and SQL
High degree of proficiency with Excel and PowerPoint

Have a strong quantitative background and passion for delivering data-driven insights
Ability to multitask and reprioritize activities quickly and effectively
Demonstrable business, technical, verbal/written communication, presentation skills
Comfortable presenting to executive-level stakeholders and capable communicating with team members from all over the enterprise
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree
Advanced degree in statistics, analytics, or other related quantitative discipline involving quantitative analysis
Experience with experiment design and optimization methodology
Certified Google Analytics Professional or the equivalent in a related web & mobile app analytics tool
1-2 years of work experience in eCommerce
Possesses strong validation skills to complete root cause analysis through digital data analytics
Experience and familiarity with writing business requirements

The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]