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Senior Quality Assurance Specialist- Remote (DC, MD, VA- Locals only) at Rippling Recruiting, Remote (Maryland

Senior Quality Assurance Specialist- Remote (DC, MD, VA- Locals only) at Rippling Recruiting in Remote (Maryland. Est. up to $130k. Apply with swipeandhired.

Location: Remote (with occasional travel to Baltimore, MD and Greenbelt, MD)

Swingtech Consulting, Inc. is seeking a Senior Quality Assurance Specialist to support quality assurance, testing, deliverable validation, accessibility review, and continuous improvement activities for federal training and learning management programs.

This role provides senior-level QA support across digital learning products, web-based training platforms, reports, documentation, system functionality, and program deliverables. The ideal candidate should be able to lead structured quality reviews, develop QA procedures, validate deliverables against requirements, support testing activities, and coordinate issue resolution across technical, training, and program teams.

Key Responsibilities

Lead quality assurance reviews of eLearning products, web-based content, reports, documentation, and program deliverables
Develop and maintain QA checklists, review templates, test scripts, quality procedures, and acceptance criteria
Review digital learning modules, courseware, job aids, user guides, multimedia assets, and training support materials for accuracy, consistency, usability, accessibility, and compliance with customer requirements
Support testing of learning management system functionality, course launches, completion tracking, assessments, certificates, transcripts, reports, and user workflows
Perform or coordinate Section 508/accessibility reviews for electronic documents, digital learning products, reports, and web-based content
Lead defect identification, documentation, tracking, verification, and closure activities
Coordinate with instructional designers, developers, data analysts, help desk staff, documentation specialists, and program leadership to resolve quality issues
Support user acceptance testing, regression testing, release validation, and production verification activities
Review reporting outputs and data products for completeness, accuracy, formatting, and consistency with reporting requirements
Support deliverable readiness reviews before submission to the customer
Track customer comments, corrective actions, revisions, resubmissions, and acceptance status through closure
Identify recurring quality issues and recommend process improvements to reduce defects and improve deliverable quality
Maintain QA records, defect logs, review notes, quality metrics, and supporting documentation
Provide guidance to junior QA staff or team members on review standards, testing practices, and quality expectations

Minimum Qualifications

Bachelor’s degree in Information Technology, Education, Business, Communications, Quality Assurance, or a related field; equivalent experience may be considered
At least 5 years of experience supporting quality assurance, software testing, training product review, deliverable quality control, or related QA activities
Experience leading QA reviews for digital content, web-based applications, learning management systems, training materials, reports, or technical documentation
Strong understanding of QA processes, test planning, defect tracking, issue resolution, and quality control procedures
Experience developing QA checklists, test scripts, acceptance criteria, or review standards
Familiarity with Section 508/accessibility requirements and ability to apply accessibility considerations during QA reviews
Ability to document defects and quality findings clearly and coordinate resolution across cross-functional teams
Strong attention to detail and ability to identify errors, inconsistencies, usability concerns, and requirement gaps
Strong written and verbal communication skills
Ability to manage multiple review cycles, deadlines, and deliverables in a remote environment

Preferred Qualifications

Experience supporting federal, healthcare, training, IT, or learning management programs
Experience testing or reviewing Learning Management System (LMS) functionality, SCORM packages, eLearning modules, or web-based training products
Familiarity with learner records, course completion tracking, transcripts, certificates, assessments, training evaluations, and reporting outputs
Experience supporting accessibility testing, screen reader testing concepts, or document accessibility remediation
Experience supporting user acceptance testing, regression testing, production validation, and release readiness reviews
Familiarity with Agile, DevSecOps, or collaborative delivery environments
Experience supporting customer comment adjudication, corrective action tracking, and deliverable acceptance processes
Quality assurance, testing, accessibility, Agile, or process improvement certifications are a plus

Summary of Benefits

15 PTO days
11 paid holidays
Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
Dental Insurance with no age limit orthodonture.
Vision Insurance through EyeMed in and out of network coverage.
Short Term and Long-Term Disability coverage with 100% premium support,
Life insurance and AD&D with 100% premium support
Supplemental Life Insurance
Critical Care and Accident Insurance availability
Pet Insurance through Nationwide
Employee Assistance Program
401k with enrollment from day one. 4% deferral by company.
$1500 Annual Training Budget
$1500 Referral bonus
Eligibility for annual merit and discretionary bonus
Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

About Swingtech
Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.