Service Desk Analyst III-ARMC(FT, Variable) at Adena Health, Chillicothe, OH

Service Desk Analyst III-ARMC(FT, Variable) at Adena Health in Chillicothe, OH. Est. up to $80k. Apply with swipeandhired.

The Senior Service Desk Analyst is responsible for providing proficient, professional, and skilled
support to implement effective technology and information best practices. To ensure proper
computer operation so that caregiver can accomplish business tasks. This includes actively
resolving escalated caregivers help requests within established SLAs. Problem resolution may
involve the use of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help when needed.