Technical Analyst at Hancock Whitney, UNO Center New Orleans LA

Technical Analyst at Hancock Whitney in UNO Center New Orleans LA. Full-time. Est. up to $130k. Apply with swipeandhired.

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JOB FUNCTION / SUMMARY:
Works directly with technology in the review, installation, and maintenance of distributed systems hardware and software. Provides technical assistance and training on applications for end users and contributes to project execution under the guidance of senior leadership. Provides Tier 2+ support as necessary.

Additional Job Functions / Summary:
Supports the administration and execution of Information Technology Asset Management (ITAM), Software Asset Management (SAM), and Hardware Asset Management (HAM) programs at Hancock Whitney. Maintains ITAM asset lifecycle processes, license compliance, inventory accuracy, and asset governance using ServiceNow SAM Pro, HAM Pro, and Snow License Manager. Partners with technology and business teams to support audit readiness, software optimization, reporting, and process improvement initiatives while providing Tier 2+ support and contributing to project delivery and operational excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Additional Duties & Responsibilities

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

Preferred Experience and Knowledge

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.