TechOps Administrator at Gem Pawn Brokers, Onsite - Perth Amboy, NJ

TechOps Administrator at Gem Pawn Brokers in Onsite - Perth Amboy, NJ. Full-time. $63,036 to $84,048 a year. Apply with swipeandhired.

We are looking for a technically skilled candidate with strong problem-solving abilities to join our team as a TechOps Administrator. This role is located in Perth Amboy, New Jersey and will report to the TechOps Manager.

As our TechOps Administrator you will provide hardware and software support for a variety of technical issues while ensuring the highest-level customer service. You will flex between retail, authentication, and corporate office locations in NY and NJ areas to support operation of critical infrastructure under guidance of TechOps leadership and engineering. Additionally, you will be responsible for administering a wide range of platforms in support of the business. This role provides day to day support for application, hardware, and networking issues for our growing company, The RealReal. TechOps Administrators are key contributors to technical projects, audits and QA. You will have the opportunity to tap into your interpersonal skills as you interact with colleagues from various departments and executive levels. You will listen to their technical needs, understand their problems, and implement technical solutions - helping our employees thrive in their daily work and giving them a positive experience.

What You Get To Do Every Day

Support

Projects

Asset Management, Auditing, and Deployments

What You Bring To The Role
Minimum Requirements:

Compensation, Benefits, + Perks

The expected salary range for this role is $63,036.00-$84,048.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.