Trust Service Center Mgr, Sr at Old National Bank, Minneapolis, MN

Trust Service Center Mgr, Sr at Old National Bank in Minneapolis, MN. Full-time. $81,700 to $165,100 a year. Apply with swipeandhired.

Category/Function

Trust/Wealth Management

Position Type

Regular Full-Time

Requisition ID

2026-21130

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

Position Summary
The Trust Service Center (Hub) Manager is responsible for executing and leading the day-to-day operations of Old National’s centralized fiduciary service center, supporting trust, estate, and centralized specialty accounts across the Wealth Management division.
This role partners closely with the Chief Fiduciary Officer and Wealth Chief Operating Officer to operationalize Old National’s centralized fiduciary service model. The manager candidate brings direct experience from prior hub or centralized service environments to drive consistent execution, improve operational discipline, and support a scalable, well-controlled fiduciary platform.

The manager will collaborate with senior leadership to ensure that strategic design, segmentation, and overall operating model decisions are thoroughly developed and effective. This role is accountable for execution and specifically to ensuring workflows, controls, staffing, and service delivery operate as designed and meet fiduciary, regulatory, and service expectations.

This Manager plays an active part in key decisions across Old National’s Trust business, including how trust products approved, serviced, and administered within the risk appetite set by Wealth leadership. The position participates directly in major fiduciary decision ‑ making groups such as Fiduciary Advisory Council (FAC), Discretionary Distribution Request (DDR) group, Unique Asset Management (UAM) Pre ‑ Acceptance group, and Trust Administrative Committee (TAC), either as a member or as a subject matter expert. This role helps ensure trust decisions are consistent, well ‑ reasoned, and aligned with fiduciary standards and risk expectations.

Salary Range
The salary range for this position is $81,700 - $165,100 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Key Accountabilities
Centralized Service Model Execution

• Execute the centralized Trust Service Center operating model as defined by Wealth leadership.

• Translate segmentation and centralization decisions into operating practices.

• Ensure clear allocation of responsibilities between centralized teams and advisors in the field.

• Drive consistency across all Trust & Estate Service administration.

Trust & Estate Service Administration & Service Delivery

• Oversee onboarding, cash management, distributions, and bill pay.

• Support annual and initial administrative reviews and documentation.

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