Vice President, Client Engagement and Commercial Experiences at Bank of New York Mellon Corp., New York, NY

Vice President, Client Engagement and Commercial Experiences at Bank of New York Mellon Corp. in New York, NY. Apply with swipeandhired.

We’re seeking a future team member for the role of Vice President, Client Engagement and Commercial Experiences to join our Commercial Office. This role is located in New York, NY

The Client Engagement and Commercial Experiences Vice President is responsible for designing, orchestrating, and continuously enhancing BNY's client engagement experiences across the Commercial organization. The role drives the execution for executive engagement initiatives, ensuring that every client interaction reflects BNY's commitment to client obsession, differentiated service, commercial growth, and relationship excellence.

The role oversees the strategy, governance, and execution of executive sponsorship programs, client summits, executive briefing center experiences, hospitality initiatives, and strategic engagement programs that strengthen relationships with key clients and prospects. Working closely with Commercial leadership, Executive Committee members, Client Coverage teams, Marketing, Innovation, Events, Communications, and Client Service partners, the Vice President ensures BNY consistently delivers connected, memorable, and commercially impactful client experiences.

This position also leads the evolution and activation of BNY's Unreasonable Hospitality program, partnering across the firm to define new client experience standards, engagement models, and hospitality-led experiences that elevate how BNY engages with clients. The role helps foster a culture of exceptional client experience by identifying innovative ways to deepen relationships, differentiate BNY in the market, and support coverage teams in delivering more intentional, personalized, and impactful interactions throughout the client lifecycle.

Through executive sponsorship, strategic events, executive-to-executive engagement, thought leadership programs, and hospitality-driven experiences, the function strengthens client trust, expands executive relationships, enhances BNY's brand and reputation, and creates opportunities for commercial growth across the franchise.

In this role, you’ll make an impact in the following ways:

To be successful in this role, we’re seeking the following: