Quality Manager at ITT, El Cajon, CA

Quality Manager at ITT in El Cajon, CA. Est. up to $160k. Apply with swipeandhired.

ID

2026-18284

Job Locations

US-CA-El Cajon

Category

Quality Control and VBLSS

Position Type

Employee

Telecommute

No

Brand

ITT Micro-Mode Products Inc

Position Summary

The Quality Manager is responsible for ensuring that all products and processes meet rigorous industry standards such as ISO9001 and AS9100 and NADCAP . They lead the development and continuous improvement of the QMS, oversee compliance with aerospace regulations, ITAR , and manage internal and external audits.
The role involves direct communication with customers to address quality concerns, resolve complaints, and ensure customer satisfaction . The Quality Manager leads investigations into non-conformances, implements corrective actions, and ensures timely resolution of issues.
The Quality Manager also supervises quality teams, collaborate with engineering and production, and use tools like FMEA, SPC , RCA to drive process improvements and maintain product integrity.

Essential Responsibilities

• Oversee the implementation, maintenance, and continual improvement of the Quality Management System (QMS) in accordance with ISO 9001 and AS9100 standards.

• Ensure product quality through robust inspection, testing, and validation processes.

• Lead the management review process as required by ISO9001/AS9100 : planning and scheduling regular management review meetings, gathering and analyzing data on quality objectives , audit results, customer feedback, nonconformities, and corrective actions, preparing and presenting comprehensive reports to senior leadership, documenting meeting outcomes and ensuring follow-up on action items, and driving strategic decisions based on review findings to improve the QMS.

• Facilitate quality improvement initiatives such as Kaizen , Six Sigma , and other lean methodologies.

• Lead cross-functional teams to identify inefficiencies, improve processes, and reduce waste.

• Benchmark performance against industry standards and implement best practices to enhance quality and efficiency.

• Map out core business processes and identify quality-critical steps to ensure process integrity and product compliance.

• Provide regular reports on quality metrics, audit findings, non-conformances, and improvement initiatives to senior leadership.

• Advise senior management on quality risks, opportunities, and strategic quality planning.

• Support data-driven decision-making by analyzing trends, metrics, and root cause data.

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