Delivery & Transformation Lead - Marketing Channels - Vice President at JPMorgan Chase, Wilmington, DE

Delivery & Transformation Lead - Marketing Channels - Vice President at JPMorgan Chase in Wilmington, DE. Est. up to $160k. Apply with swipeandhired.

Our team is responsible for delivering marketing communications at scale while driving transformation across people, processes, and platforms. We support a diverse portfolio that includes Salesforce Marketing Cloud execution, governance and controls, self-service marketing capabilities, platform modernization, AI enablement, and strategic insourcing initiatives.
As a Senior Delivery & Transformation Lead on the Marketing Execution team, you will serve as a key leader responsible for bridging strategy and execution. You will oversee operational governance, delivery readiness, platform standards, and transformation initiatives while helping establish scalable operating models that improve execution quality, reduce manual effort, and increase organizational capacity.
You will partner closely with Marketing, Product, Technology, Analytics, Risk, Controls, and Delivery teams to identify opportunities for process optimization, operational simplification, and automation. You will help drive adoption of emerging capabilities, including AI-enabled workflows and self-service solutions, while ensuring all execution activities remain compliant with governance, audit, and control standards.
Our commitment to delivery excellence focuses on creating repeatable, scalable solutions that allow the organization to support increasing business demand while continuously improving customer experiences, operational efficiency, and speed-to-market.
Job Responsibilities

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities and Skills