Program Director - Online and Partnership Programs at EF Education First, Cambridge, MA

Program Director - Online and Partnership Programs at EF Education First in Cambridge, MA. Est. up to $80k. Apply with swipeandhired.

Location: Cambridge, MA, USA (flexible with London, UK or Dubai, UAE as well)
Reports to: Dean or Associate Dean of Hult International Business School
The Opportunity:
The Program Director is a role that will maintain the highest academic, organizational, and student service standards for Hult’s graduate Online and Partnership Programs. Under the guidance of a Dean or Associate Dean, in conjunction with the current program team, the Program Director will assist with day-to-day program operations and provide student and faculty support to deliver a seamless and engaging teaching and learning experience. This is a multi-function role incorporating project management, operations and administration, student advising, faculty support, course development and delivery support, and global constituent relationship management.
Responsibilities:

• Serve as the primary Hult point of contact with an assigned program(s), group of students, and faculty. Assigned Programs (subject to change):

• EY Master of Analytics and AI (EY MBAID)

• EY Master of Sustainability (EY MSUS)

• EY MBA

• Cultural Care AuPair Program

• When working with a corporate partner program, the Program Director will:

• Share regular updates and student progress reports with the corporate partner representative

• Consult with partner and program team management to ensure communication to participants reflects the most up to date program offerings and information

• Serve as the primary point of contact for this educational program and serve as student advisor to ensure a meaningful and impactful experience and academic journey for students in the program

• Support with online program orientation sessions including preparing and delivering presentations

• Communicate regular program updates to all participating students

• Advise students on academic system navigation, course selection and registration, program goals, academic progress, and address student concerns

• Manage student and team conflicts, issues, and mitigating circumstances in consultation with the Dean and program team

• Assess and monitor student progress, engagement and satisfaction

• Collaborate with and support program faculty with course preparation and ensure coordination between faculty teaching in the same program

• Support with the facilitation of live online webinars and speakers

• Recruit, manage, and coordinate Course Assistants and online course technical facilitators

• Support for all aspects of the program including setting up course pages, posting updates, assisting with student registration, posting grades, and running reports for the partner management team

• Launch and analyze surveys to ensure maximum student satisfaction

• Occasional weekend and evening hours will be needed for course facilitation and other curricular events

• Other duties as assigned

Qualifications:
Talents and Skills:

• You have a background in supporting students and faculty in a virtual setting

• You have a high level of competence with technology required to run and coordinate online programs

• You believe in a global education and embrace cultural diversity

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