Assistant Manager - Data Center.MGN Pak - TECH - Infrastructure.MIT - PAKCOE at Mashreq, Pakistan
Assistant Manager - Data Center.MGN Pak - TECH - Infrastructure.MIT - PAKCOE at Mashreq in Pakistan. Apply with swipeandhired.
- Experienced in datacenter operations and application deployment.
- Manage and support Job Schedulers Administration and BAU activities.
- Manage and support Managed File Transfer Tools Administration and BAU activities.
- Manage automation of Datacenter Operations activities.
- Job Schedulers & File Transfer tools Administration.
- Understand requirements of file transfer across various applications and implement approach which suites the best, do proper testing and enforce all required controls are in place.
- Ensure the automation tasks are designed with exception handling and controlled rerun capabilities to avoid risk and associated impacts.
- Ensure pre and post validation process are followed on production deployment and support activities.
- Enforcing High Availability functionality of supporting applications in Primary and secondary site to ensure uninterrupted services.
- Supporting for business continuity testing across the bank.
- Tracking of DC operations service tickets.
- Monitoring application batches as per the SOPs given by various internal teams and escalation and recording of the issues.
- Escalation & recording of systems, application, and batch problems. Liaising with various teams within the bank for operations.
- Monitoring of alerts from various Enterprise Monitoring systems of the Bank.
- Liaise with infrastructure owners, application owners, Vendors for various support related activities on 24x 7 rotation shift basis.
- Deployment of approved changes on various Infra platforms.
- Prompt reporting of production issues with impact analysis and taking necessary action for rectification.
- Escalation, recording and Tracking of all incidents till closure of incidents.
- Job Execution Accuracy: % of jobs completed successfully without manual intervention.
- Incident Response Time: Time taken to detect, escalate, and resolve job failures.
- Operational Efficiency: Reduction in manual interventions and job failures.
- Stakeholder Coordination: Timely communication and resolution of application-related issues.
- Documentation & Compliance: Up-to-date job documentation and adherence to audit requirements.
- Strong analytical and troubleshooting skills.
- Attention to detail and process-oriented mindset.
- Effective communication and stakeholder management.
- Ability to work under pressure and in 24x7 environments.
- Documentation and reporting skills.
- Automation and scripting capabilities.
- 7-10 years of experience in IT operations or batch job scheduling.
- Hands-on experience with enterprise scheduling tools.
- Exposure to banking, financial services, or large-scale enterprise environments is a plus.
- Experience in coordinating with cross-functional teams and managing critical job flows.
- Batch job scheduling tools (e.g., Control-M, Autosys, TWS, Cron).
- Operating systems (Windows, Linux/Unix).
- Basic scripting (Shell, Python, PowerShell).
- Application architecture and job dependencies.
- ITIL processes (especially Incident and Change Management).
- Database basics (SQL for job-related queries and logs).