Sage X3 Techno Functional Consultant (Finance IS solution manager) at Believe, Mumbai, IN

Sage X3 Techno Functional Consultant (Finance IS solution manager) at Believe in Mumbai, IN. Full-time. Apply with swipeandhired.

Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.
Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.
Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.
With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.
Learn more at www.believe.com

Context:

• Reporting to the Sage X3 Build Lead, you will join the Finance IS team and contribute to the evolution and continuous improvement of our Sage X3 Finance solution.

• You will work closely with Finance stakeholders across several areas, including Accounting, Treasury, Controlling, Tax and Consolidation, as well as with other Finance IS team members such as Functional Architects, Developers and the RUN team.

• The role is primarily dedicated to BUILD activities, covering projects and Change Requests around Sage X3 Finance.

• You will also act as a Level 3 Sage X3 expert for the RUN team, providing advanced functional and technical expertise when complex incidents or issues require deeper investigation.

• You will contribute to maintaining and improving the Finance Core Model, ensuring that solutions remain scalable, maintainable and aligned with Sage X3 best practices.

Your mission:
Build – Projects & Change requests
As a Techno-Functional Sage X3 expert, you will contribute to the design and implementation of projects and Change Requests related to Sage X3.
You will be involved throughout the full lifecycle of the solution, from requirement analysis to implementation, testing, user support and hypercare.
Your responsibilities will include:

• Perform functional and technical analysis of business requirements and assess their impact on Sage X3.

• Contribute to the qualification of Change Requests, including solution design, complexity and effort assessment.

• Challenge business requirements when necessary and propose sustainable solutions aligned with the Finance Core Model and Sage X3 best practices.

• Configure Sage X3 Finance according to approved business requirements and functional specifications.

• Analyse and configure Sage X3 interfaces, including Import/Export templates, queries, APIs and integration mechanisms.

• Work closely with developers when specific developments are required, define the expected functional behaviour and contribute to the technical design and specifications.

• Prepare and execute functional tests and non-regression tests to ensure solution quality and stability.

• Support business users during User Acceptance Testing (UAT), including issue analysis and resolution.

• Prepare and deliver user training on new functionalities and process changes when required.

• Maintain and update functional documentation, configuration documentation, test scenarios and relevant technical documentation.

• Provide hypercare support following go-live, ensuring that issues related to newly implemented solutions are quickly identified, analysed and resolved.

• Ensure proper handover of implemented solutions to the RUN team once the solution has been stabilized.

Run expertise:
The day-to-day operation and monitoring of Sage X3 is handled by the RUN team.
As a Sage X3 Techno-Functional expert, you will provide advanced support to the RUN team for issues requiring deeper functional or technical expertise.
Your responsibilities will include:

• Support the RUN team on complex Sage X3 incidents escalated to BUILD team

• Support developers when technical corrections are required.

• Contribute to root cause analysis for major or recurring incidents.

• Identify recurring incidents that should lead to a permanent improvement or Change Request.

• Provide guidance and recommendations to the RUN team.

• Contribute to knowledge transfer and documentation to progressively increase the autonomy of the RUN team.

The role is not intended to handle standard day-to-day RUN activities or regular user support.
Skills & Qualifications:
At Believe, our motto is simple: open-mindedness, passion, and commitment! We value agility, innovation, excellent interpersonal skills, and enthusiasm.
Your profile meets the following criteria:

• Sage X3 Functional Expertise

• Strong knowledge of Sage X3 Finance.

• Strong understanding of Finance processes and accounting principles.

• Strong experience with Sage X3 configuration.

• Good understanding of Sage X3 Core Model principles and configuration governance.

• Technical Skills

Strong techno-functional understanding of Sage X3, including several of the following:

• Sage X3 Import / Export templates

• Sage X3 Query tools, SQL

• APIs / Web Services

• Interface and integration troubleshooting

Knowledge of some of the following tools would also be appreciated:

• Crystal Reports

• n8n

• Power BI

• Integration and monitoring tool

• Experience

• 5+ years of experience working with Sage X3, ideally with a strong focus on the Finance module.

• Significant experience in Sage X3 implementation, configuration, Change Requests and technical-functional analysis.

• Experience working in an international and multi-entity environment.

• Experience analysing and resolving complex Sage X3 functional and technical issues.

• Experience working with developers and translating business requirements into functional and technical solutions.

• Soft Skills : Autonomous, rigorous, reliable, with strong analytical and synthesis skills. You are proactive and possess excellent adaptability.

• Languages : Fluent in English (both written and spoken).

Bachelors or Masters' Degree in IT and/or Finance.

Benefits @Believe:
#Flexibility – Just punch in leaves, not in time and out time
#Office perks – a game of foosball, table tennis to bat the afternoon lacklustre, free event pass for exclusive and limited shows, music subscription, etc
#Wellbeing – Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture
#Transperancy – engaged in secondary activity just disclose it to us
#Sustainability – You can be a part of CSR program, represent yourself as a #Shaper and contribute to a better future.
Disclaimer:
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.