E-commerce Technical Director at Orange
E-commerce Technical Director at Orange. Contract. Apply with swipeandhired.
Recruiting Locations
IN-Bangalore
Posted Date
5 hours ago (11/4/2026 2:44 AM)
ID
589472
Recruiting Location 1 : City
Bangalore
Recruiting Location 1 : Country
India
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Our purpose
At Orange Business, we help customers become more autonomous by using web, data and AI technologies to deliver world-class digital experiences.
As the company accelerates its digital transformation, we are developing a composable, data-driven ecosystem built on APIs, microservices and reusable web components. Our e-commerce platforms support this ambition by giving customers and B2B2C partners a seamless view of their products and services.
Development is delivered by our System Integrator partner. The partner builds; our internal team owns production, operational readiness, quality, architecture and the overall operating model.
We are also introducing AI-powered conversational solutions across our shops and showcase portals. The team will own their integration, deployment, testing and operation.
The role
As E-commerce Technical Director , you will lead the technical and operational direction of Orange Business’ e-commerce platforms, including the Shop within the Newco Program and its end-to-end digital integrations.
You will ensure that our platforms are reliable, secure and continuously improving, while guiding the evolution of the technology landscape and strengthening collaboration with our System Integrator and internal stakeholders.
Key responsibilities
- Define and deliver the technical and organizational roadmap, covering integrations, migrations, modernization and decommissioning.
- Own production performance that drives the online business and act as the primary point of contact for incidents and escalations.
- Establish a clear operating model with the System Integrator, including responsibilities, support boundaries and escalation paths.
- Lead operational readiness and release coordination across the shop and connected digital platforms, including major launches.
- Set and maintain quality standards, including quality gates, regression testing, defect management and test automation.
- Guide the evolution of the ecosystem, including Identity & Access Management, micro-frontends, iPaaS, reusable architectures, PIM, observability, resilience and CMS modernization.
- Own the integration, reliability and testing strategy for AI solutions, including LLM evaluation and production monitoring.
- Work with technical leaders across operations, releases, quality, architecture, platformization and business coordination.
- Improve customer satisfaction and conversion in partnership with ecare and business teams.
- Lead technology scouting, experimentation and the development of team capabilities.
- Build strong relationships across Orange Business teams in France, India and other locations.
About you
Your profile
- Significant experience leading technology teams and delivering transformation in complex environments.
- Proven experience operating a large-scale e-commerce or marketplace platform in production.
- Strong background in incident and release management, supplier governance, contracts and budgets.
- Solid understanding of software quality, testing, automation and operational readiness.
- Experience with AI systems in production; familiarity with LLM evaluation and monitoring is an advantage.
- Customer-focused, pragmatic and proactive, with high standards for delivery and technical quality.
- Able to engage and grow engineering teams, influence stakeholders and communicate clearly.
- Fluent in English; French is an advantage.
Additional strengths
Experience with digital and omnichannel environments, e-commerce technologies, agile delivery frameworks, observability, test automation, business launches or large-scale business and technology transformation would be valuable. Knowledge of Orange Business and its internal network is a plus.
Why join us?
- A strategic role at the intersection of digital, commerce and AI.
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