Application Engineer at ZEISS Group, Shanghai
Application Engineer at ZEISS Group in Shanghai. Full-time. Apply with swipeandhired.
ZEISS history in China dates back to 1957. ZEISS is now represented in the Greater China market with all segments including Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets. Since 2021, Greater China has become ZEISS’ largest single market in the world and one of the most innovative and fastest-growing markets. ZEISS in Greater China generated annual revenue totaling 16.1 billion RMB. Over 7,000 employees throughout the country, across over 60 manufacturing factories, sales & service offices and R&D centers, strongly support our customers in the region and related business internationally.
We’re looking for an Application Engineer to join us in [Role Location]. Frequent domestic travel is required.
Your Role
As an Application Engineer within RQS, you will contribute to ZEISS Application Service. You will receive professional internal training and on-the-job development to build technical and customer-facing capabilities. The role combines application service delivery with after-sales business development, supporting both internal and external customers while identifying opportunities to grow long-term customer partnerships.
The role of Application Engineer will involve:
- To serve internal customer:Responsible for new machine pre-sale support and various tasks fulfillment in assigned application direction under minimum coaching.
- To serve external customer:Responsible for application service proposal and various tasks fulfillment for aftermarket customers under necessary coaching.
- To solve problem:Responsible for various application problem solving for internal/external customer in assigned application directions under minimum coaching.
- Actively fitting him/herself into company culture and value, explore individual way of self-realization during onboarding and entire career journey with ZEISS.
- Successfully fulfill application service tasks like: Demo, Customer Training, Contract Measurement, Onsite Support and Application Solution to our internal and external customer.
- To drive aftersales business growth:Proactively identify and qualify aftersales opportunities within assigned customer accounts, including but not limited to software upgrades, valueadded application services and and strive to achieve assigned after-sales revenue targets.
- To deliver market insights: Collect and feedback after-sales market intelligence, competitor dynamics and customer business requirements to support regional business strategy and service optimization.
Your Experience
- Bachelor’s degree or above in Mechanical Engineering, Optical Engineering, or a related discipline; a master’s degree is preferred.
- 1–3 years of relevant experience in geometric metrology or quality inspection.
- CET-4 or above, with the ability to communicate effectively in a professional environment.
- Strong customer and results orientation, with a proactive learning mindset.
- Open-minded, self-motivated, and collaborative, with a strong team spirit.
- Strong business awareness and the ability to translate customers’ technical needs into commercial opportunities.
- Solid communication and negotiation skills to engage effectively with both technical and business stakeholders at customer sites.
- Willingness and ability to travel frequently within China.
It would be desirable if you had:
- Hands-on experience with coordinate measuring machines (CMMs).
- Prior experience in after-sales business development, technical sales, or key account management in the industrial equipment or metrology industry.
Your Benefits
If you join ZEISS, you will have access to a range of benefits, including:
- Participation in a dynamic, committed, and international team.
- Diverse responsibilities with opportunities to collaborate across multiple ZEISS functions.
- International training and development opportunities supported by experienced colleagues.
- Modern equipment and tools to support your success.
- Attractive remuneration package including fringe benefits.
Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
Your ZEISS Recruiting Team