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Director Domestic Transportation Brokerage at Yusen Logistics, Jacksonville, FL

Director Domestic Transportation Brokerage at Yusen Logistics in Jacksonville, FL. Full-time. Est. up to $60k. Apply with swipeandhired.

Job ID

2026-6603

# of Openings

Category

Supply Chain/Operations

Type

Regular Full-Time

Overview

The Director, Domestic Transportation Brokerage is responsible for driving the commercial, operational, and financial performance of the Supply Chain Solutions (SCS) Group through the development and management of a scalable domestic transportation brokerage platform.
This role leads the build-out and day-to-day operations of brokerage services across FTL, LTL, intermodal, and parcel, ensuring strong customer satisfaction, execution discipline, and P&L performance. The position is accountable for carrier network development, pricing and procurement strategy, and operational excellence, delivering competitive rates and reliable service across the network.
As a key member of the SCS leadership team, this role aligns transactional growth with broader business strategy, establishing brokerage as a core entry capability for customer acquisition and solution expansion. The leader manages SCS transportation brokerage teams and is responsible for creating a high-performance, scalable operating model that supports sustainable growth.

Responsibilities

Build a Scalable Brokerage Platform and Execution Capabilities
Establish and scale a domestic transportation brokerage business across FTL, LTL, Intermodal, and Parcel.
Develop and deploy a repeatable, standardized operating model across regions.
Ensure competitive pricing, coverage, and service reliability aligned with market expectations.
Build and lead teams across:
Transportation procurement
Carrier relationship management

Dispatch and load execution

Establish KPIs (service, cost, margin, coverage) and enforce performance discipline
Ensure consistent execution across all modes and geographies

Build and Manage Carrier Network

Expand and manage strategic carrier partnerships to ensure capacity, cost competitiveness, and service quality
Build a structured, long-term carrier relationships
Leverage scale and network to improve buying power

Drive Transactional Growth
Partner with BD teams, IFF, CLG, and OCM to convert customer demand into executable transactions.
Build a disciplined pipeline management and conversion process.
Oversee customer relationships to ensure service excellence and satisfaction.
Act as a senior point of escalation for brokerage customers and ensure delivery against contractual and service expectations.

Enable Integrated Solutions
Partner with Solutions Development, Control Tower/Managed Transportation, and cross-BU teams to:
Support Inbound / Outbound / LLP solution design
Provide transactional backbone for solution scalability

Ensure brokerage capability enables end-to-end customer offerings, not standalone execution.

Establish Ownership & Accountability
Create clear ownership for domestic transportation inquiries, response, and pricing
Eliminate fragmented service across business units and implement a centralized intake and execution process.
Improve response speed, win rate, and customer experience.

Align with Strategic Positioning
Build capability to compete with:
Global freight forwarders
Integrated logistics providers

Warehouse / fulfillment-led providers

Avoid direct competition with asset-heavy carriers and large U.S. brokers where scale advantages are structural
Position domestic transportation as a required capability to protect and grow global accountsFoster a culture of communication, engagement, and continuous improvement.

Build Talent Development & Culture, through Leadership
Foster a culture of communication, engagement, and continuous improvement.
Conduct performance evaluations, manage promotions and compensation decisions, and oversee corrective actions when needed.
Build, lead, and develop a high-performing operations and commercial organization.
Support succession planning and long term talent development initiatives.

Success Metrics

Transactional revenue growth and lane penetration
Service reliability and load coverage
Gross margin improvement and cost competitiveness
Speed and conversion of customer inquiries
Carrier network expansion and performance

Qualifications

Proven track record of scaling brokerage operations and driving transactional revenue growth
Deep understanding of:
Carrier procurement and network management
Dispatch operations and cost control
S. domestic transportation market dynamics

Bachelor’s degree in Transportation/Logistics, Business Administration or related field, preffered.
10-12 years’ experience in managing a Logistics related organization, including P&L management, commercial printing/ direct mail operations, and strategic business development experience.
5–7 years’ leadership/ people management experience.
Excellent Communication skills (verbal and written), and ability to work effectively with all levels of staff and leadership (internally and externally).

Essential Job Functions

Position requires up to 25% domestic travel and occasional international travel. W ork after normal business hours and weekends may be required particularly when responding to emergencies.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits
Yusen offers a generous Employee Benefits Package including:

Medical, Dental, and Vision beginning the 1 st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligble for OT pay if applicable
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation , and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas )
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each