Senior .Net Engineer at PetSmart, Heredia

Senior .Net Engineer at PetSmart in Heredia. Apply with swipeandhired.

[Costa Rica Office]

About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

Position Overview
The Sr. .NET Engineer develops, maintains, and enhances PetSmart’s custom applications and Point of Sales/Cash Register (POS) integrations, working on a mix of existing solutions and future capabilities. The role includes front-end development and responsibility for application uptime, reliability, security, and maintainability. This engineer partners with the SRE and other technology teams to deliver dependable applications and resolve production issues across the supported environment.
Key Responsibilities

Required Qualifications

Desired Qualifications

Location and Work Schedule
This role is remote within Costa Rica. Primary working hours align with Mountain Standard Time (MST) in Phoenix, Arizona. On-site attendance is required as needed for POS lab testing and during visits by company vice presidents; there is no fixed on-site schedule.
Participation in a rotating on-call schedule is required, providing 24/7 coverage for one week, currently estimated at approximately once per month. Additional after-hours work may be required based on business needs. Opportunities to work voluntarily on holidays will be offered.
About Technology Operations
This role is part of Technology Operations, which keeps PetSmart’s systems within our area of responsibility reliable, available, and running efficiently so store and home office associates can do their work.
You will navigate ambiguity, balance competing priorities, and help teams move issues toward resolution. At times, you will lead discussions about unfamiliar systems or problems, ask focused questions, and coordinate internal teams and external partners with urgency. Restoring service may require occasional work outside regular hours, including evenings, weekends, and participation in the required on-call rotation.

About the Culture

Our associates are the heart of Team PetSmart. Together, we’re building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams and challenge each other to be the best they can be.

Our Costa Rica office offers outstanding amenities in a fun and rewarding workplace including:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.