How does swipeandhired work?

You set your target roles, salary floor and locations once. swipeandhired scores matching postings against your profile, drafts tailored application materials with AI, and either lets you swipe to apply, one tap at a time, or runs fully on autopilot. Every application is tracked in your dashboard.

Which ATS platforms does swipeandhired support?

All of them. swipeandhired applies on every applicant tracking system (ATS) employers use, including Workday, SmartRecruiters, Greenhouse, iCIMS, Lever, Ashby, Taleo, SuccessFactors, Oracle Cloud and Jobvite, and on a company's own careers page when it uses none of them. You can also bring any posting yourself by link or pasted text.

Can I cancel my subscription?

Anytime, in one click from the billing portal in Settings. Your plan stays active until the end of the current billing period. No retention calls, no dark patterns.

Is my data used for training AI models?

No. Your resume and application data are processed only to run the service for you, matching, drafting, and submitting applications. We never sell your data. If you bring your own AI provider key, requests go directly to your provider under their terms.

Sr Aanlyst Customer Technical Training at Zelis, India Hyderabad

Sr Aanlyst Customer Technical Training at Zelis in India Hyderabad. Full-time. Apply with swipeandhired.

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview
Zelis is seeking a motivated individual to drive learning content development and learning operations across the business unit through the design, build, and management of impactful digital learning assets and knowledge resources that enable measurable business outcomes.
The ideal candidate will lead the development and maintenance of digital learning content and documentation related to products, programs, and processes, using tools like Articulate and Synthesia to translate complex business processes into clear, easy-to-understand learning resources. This position is responsible for ensuring team members can develop, maintain, and increase their process and product knowledge — and effectively communicate that knowledge with clients and stakeholders — through well-designed, efficiently produced content and well-managed learning operations.

Zelis is seeking a motivated individual to drive learning content development and learning operations across the business unit through the design, build, and management of impactful digital learning assets and knowledge resources that enable measurable business outcomes.
The ideal candidate will lead the development and maintenance of digital learning content and documentation related to products, programs, and processes, using tools like Articulate and Synthesia to translate complex business processes into clear, easy-to-understand learning resources. This position is responsible for ensuring team members can develop, maintain, and increase their process and product knowledge — and effectively communicate that knowledge with clients and stakeholders — through well-designed, efficiently produced content and well-managed learning operations.

Design, build, and publish digital learning content — including microlearnings, e-learning modules, and job aids — using Articulate, Synthesia, and other AI-enabled authoring tools, with a focus on reducing content turnaround time while maintaining quality
Capture, consolidate, and share critical knowledge across the business unit through documentation and content that supports optimized business process execution and improved business outcomes
Manage the end-to-end learning content lifecycle: research and scope learning requests, build drafts against agreed timelines, drive reviewer sign-off, and publish final assets ready for associate use
Create and maintain knowledge management content and documentation specifically supporting AI/GPT tools — including reference guides, usage documentation, and knowledge bases that inform how Custom GPTs are built, used, and maintained across the team
Learning operations tracking — managing intake, prioritization, and status of all learning requests through centralized systems to ensure visibility and on-time delivery
Deploy standard feedback surveys across e-learning and any instructor-led sessions; analyze results to identify trends and drive improvements to existing content
Maintain and evolve knowledge management systems, ensuring content is current, discoverable, and free of usability issues
Partner with hiring managers and business unit leaders to identify learning needs and build aligned training plans and supporting content
Provide instructor-led facilitation support as needed
Support development of reporting and insights tools (e.g., GPT-based tools) that convert engagement and feedback data into actionable summaries for leadership
Participate in process improvement sessions, documenting impacted knowledge resources and advising on cross-functional change management impacts
Complete regular content and documentation audits to identify opportunities for alignment, improvement, consolidation, or retirement

Qualifications

2+ years of experience in technical software learning development
2+ years of facilitation and learning development experience
2+ years of experience within the US Healthcare industry preferred
Excellent verbal and demonstrative communication skills
Bachelor's degree or advanced degree
In lieu of a degree, 3+ years of experience in a related field.

Core Competencies

Demonstrated proficiency building polished digital learning content independently, from storyboard through published asset
Comfort using AI-enabled tools to accelerate content development and drive efficiency gains, including documenting and maintaining knowledge resources for Custom GPTs
Strong understanding of adult learning principles and instructional design, applied primarily through self-paced and digital formats
Experience with enterprise content management and collaboration systems (e.g., Workday, Confluence)
Demonstrated proficiency in translating technical concepts into understandable terms with minimal reliance on jargon
Excellent writing, organizational, and project-tracking skills with impeccable attention to detail
Facilitation skills

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected] .