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Observability Engineer E1 at Nationwide, Swindon

Observability Engineer E1 at Nationwide in Swindon. Contract. Apply with swipeandhired.

This role is within the IT Automation team, part of the wider Chief Operating Office organisation, which is responsible for delivering IT solutions which have our customers and colleagues at heart.

We’re looking for an Engineer to join the Observability team. You’ll bring enthusiasm, commitment and experience working in IT. You’ll work with our Lead Engineers to build and maintain Nationwide’s Monitoring and Observability solutions and tooling.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Northampton or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here .

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

Working as part of the Observability team, you will collaborate closely with stakeholders to deliver effective monitoring solutions. You’ll take ownership of tickets and, with guidance from Lead Engineers, contribute to team objectives by developing technical solutions that meet business needs.

You’ll support the enhancement of Dynatrace and Interlink capabilities, building solutions using configuration as code and deploying them in alignment with Nationwide standards or supplier specific approaches. Throughout the full delivery lifecycle, you will provide technical expertise and continue to support solutions once they are live.

Your responsibilities will include setting up, configuring, and managing Dynatrace and/or the Interlink suite to monitor applications, infrastructure, and cloud environments. You will also assist with platform upgrades, stability improvements, incident resolution, problem investigation, and activities that enhance capability and functionality.

About you

As a minimum requirement, you’ll have:

Hands-on experience of Monitoring or Observability tools
Experience of developing / building technical solutions
Familiarity with incident and problem resolution, root cause analysis
Experience of managing cloud or on-prem environments
Skills in scripting (Python, Bash, Powershell, FTL, Terraform)
Experience of creating documentation for solutions
Keen to learn new technologies

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

25 days holiday, pro rata

Private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy .

If you want to find out more about using AI in our recruitment process, please read more