Systems Engineer II at W.R. Berkley
Systems Engineer II at W.R. Berkley. Est. up to $130k. Apply with swipeandhired.
DE, Wilmington
ID
2026-14872
Date Posted
28 minutes ago (11/6/2026 10:47 AM)
Company
Berkley Technology Services LLC
Primary Location
US-DE-Wilmington
Category
Information Technology
Company Details
The Company is an equal employment opportunity employer.
Responsibilities
- Design, build, test, and publish Microsoft Copilot Studio agents, including topics, generative answers, knowledge sources, actions, connectors, and Power Automate flows to solve business problems across operating units.
- Manage the Copilot Studio environment, including agent lifecycle, publishing channels, authentication, analytics, capacity and Copilot Credits consumption, and licensing, while enforcing responsible AI, DLP, and security standards.
- Design and develop solutions using Power Apps (canvas and model-driven), Power Automate (cloud and desktop flows), and Dataverse, following ALM best practices with solutions, environment variables, and managed deployments.
- Administer Power Platform environments, including environment strategy, DLP policies, connectors, security roles, and the Center of Excellence (CoE) Starter Kit; monitor usage, capacity, and maker activity to ensure a secure and well-governed tenant.
- Integrate Power Platform and Copilot Studio solutions with Microsoft 365, SharePoint, Teams, Dataverse, Azure, and third-party systems using standard and custom connectors and APIs, following defined change control processes.
- Monitor and manage ticket queues, provide technical support and guidance to makers and end users, and troubleshoot Power Platform and Copilot Studio issues.
- Create process and technical documentation, solution designs, runbooks, and maker guidance to support clarity, consistency, and efficiency within IT operations.
- Implement security-first practices by integrating cybersecurity, data protection, and responsible AI considerations into every solution, ensuring agents and apps respect data classification, sensitivity labels, and access controls.
- Develop a basic understanding of business processes and core business functions; gather and document business requirements; communicate technical concepts to non-technical stakeholders; and apply Power Platform and AI capabilities to solve business problems and support business outcomes.
Qualifications
Qualifications:
- 3+ years of experience in IT systems engineering or application development.
- 3+ years of hands-on Microsoft Power Platform experience, including Power Apps, Power Automate, and Dataverse.
- At least 1 year of recent (within the last 2 years) hands-on Microsoft Copilot Studio experience developing, deploying, and managing agents in a production environment.
- Experience with Power Platform administration, environment strategy, DLP policies, and ALM (solutions, pipelines, managed/unmanaged deployments).
- Experience integrating solutions with Microsoft 365, SharePoint, Teams, and Microsoft 365 Copilot.
- Working knowledge of Power Fx, connectors (standard, premium, and custom), and REST APIs.
- Demonstrated comfort using AI-assisted tools in a professional context and viewing AI as a standard part of modern workflow.
- Experience with Microsoft Foundry, Azure OpenAI, AI Builder, or Model Context Protocol (MCP) integrations (preferred).
- Experience with the Power Platform CoE Starter Kit and Power Platform admin center / PowerShell (preferred).
- Experience with Power BI report development (preferred).
- Experience in the insurance or financial services industry (preferred).
- Ability to promote and work within an Agile methodology, emphasizing flexibility, collaboration, and continuous improvement.
- Ability to streamline processes using automation and scripting to enhance efficiency and reduce potential for human error.
- Strong business acumen with the ability to align technical expertise to broader business objectives.
- Familiarity with cloud computing concepts and leveraging Microsoft 365 and Azure to support and enhance business operations.
- Demonstrated innovation mindset to drive technological advancements and improve business processes.
- Ability to design and support scalable systems that meet organizational growth and evolving needs.
- Strong troubleshooting skills to quickly and effectively resolve issues and maintain smooth operation of IT systems.
- Conceptual thinking skills.
- Ability to manage information effectively.
- Strong sense of personal ownership and accountability.
- Quality decision-making skills.
- Composure and flexibility in a dynamic environment.
Education Requirement
- Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
- Equivalent experience and/or alternative qualifications will be considered.
- Current Microsoft certifications such as AB-620 (AI Agent Builder Associate), AB-410 (Intelligent Applications Builder Associate), or PL-400/AB-400 (Power Platform Developer) preferred; previously earned PL-200 or PL-600 certifications are also valued.
Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms.
Additional Requirements
Location and Travel:
Wilmington, DE
Urbandale, IA
Manassas, VA
Scottsdale, AZ
Sponsorship Details
Sponsorship not Offered for this Role
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