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Commercial Lines Account Manager - Bonds at HUB International, Lafayette, LA

Commercial Lines Account Manager - Bonds at HUB International in Lafayette, LA. Full-time. Est. up to $80k. Apply with swipeandhired.

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

ABOUT HUB INTERNATIONAL:
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives

Bond Account Manager (Commercial Surety & Financial Bonds)
SUMMARY
Commercial Surety & Financial Bond Account Manager will be responsible for managing an established portfolio of commercial surety and financial bond accounts, developing strong relationships with clients and surety company underwriters, and ensuring the timely and accurate processing of bond requests.
The ideal candidate will have experience in commercial insurance, will be willing to learn about surety programs and financial bonds, along with excellent communication, organizational, and problem-solving skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage and service an assigned portfolio of commercial surety and financial bond accounts.
Build and maintain strong relationships with clients and surety company representatives.
Serve as the primary point of contact for bond requests, questions, renewals, and account servicing.
Provide exceptional customer service while maintaining professionalism and confidentiality.
Process and issue various types of surety and financial bonds, including but not limited to:
Bid bonds
Performance and Payment bonds
License and permit bonds
Financial and miscellaneous bonds

Maintain accurate client records, bond files, and documentation according to agency procedures.
Ensure compliance with carrier requirements and internal agency procedures.
Manage multiple priorities and meet deadlines in a fast-paced environment.

Commercial Lines Account Manager

SUMMARY
The Commercial Lines Account Manager is responsible for servicing a book of commercial insurance business while working alongside their Producer(s) and Marketing team. Account Managers provide professional, courteous service to our clients, carrier representatives, and their colleagues.
The ideal candidate has a strong understanding of commercial property and casualty insurance, excellent organizational and communication skills, and the ability to manage multiple priorities in a fast-paced environment

ESSENTIAL DUTIES AND RESPONSIBILITIES

Account Management & Client Service

Manage and maintain an assigned book of Commercial Insurance accounts.
Serve as the primary point of contact for clients regarding insurance servicing needs.
Develop and maintain strong, long-term client relationships.
Respond promptly and professionally to client inquiries and service requests.

Policy & Renewal Management

Review policies and endorsements for accuracy and appropriate coverage.
Process policy changes, endorsements, cancellations, reinstatements, and other policy transactions.

Certificates & Daily Account Servicing

Prepare and issue certificates of insurance.
Process insured requests and endorsements.
Handle requests for evidence of property insurance, auto identification cards, and other policy documentation.
Assist with audits, premium adjustments, and billing questions.
Coordinate with insurance carriers to resolve policy and service issues.
Maintain accurate and complete electronic client files in the Agency Management System.

WORK EXPERIENCE REQUIREMENTS

At least 1+ years of experience and proficiency in Commercial insurance Account Management
Excellent oral and written communications skills.
Superior customer service and problem-solving skills.
Demonstrate proficiency with computer systems, including but not limited to Microsoft Office and Agency Management Systems.
Ability to work in a fast-paced team environment.
Ability to work a regular, full-time work schedule.

EDUCATION REQUIREMENTS

High School diploma or equivalent; college degree preferred.

LICENSING OR CERTIFICATION REQUIREMENTS

Candidate must have a current Louisiana Property & Casualty insurance license in good standing.

What we offer you
We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.