Network Administrator - San Antonio (Immediate Opening) at Ideapublicschools English, San Antonio, TX

Network Administrator - San Antonio (Immediate Opening) at Ideapublicschools English in San Antonio, TX. Full-time. $63,400 to $73,300 a year. Apply with swipeandhired.

Network Administrator

Role Mission:
The Network Administrator is responsible for implementing, managing, and maintaining the district's IT network infrastructure. This role is critical in ensuring the network infrastructure is secure, reliable, and optimized to meet the diverse instructional and operational needs of a large educational environment. The Network Administrator proactively monitors network performance, troubleshoots connectivity issues, and implements solutions that maintain high availability and data integrity. In addition, they collaborate with district IT teams to plan upgrades, manage network security protocols, and support technology initiatives that enhance teaching, learning, and administrative efficiency.

Supervisory Responsibilities:
None

Location:
This is a full-time position based in San Antonio, with preference given to candidates who live in the region or who are willing to relocate.

Travel Expectations:
Multiple on-site visits to campuses within the designated region, depending on the severity of the issues.

What You’ll Do – Accountabilities
Essential Duties:

1. I mplement and develop network hardware to provide 100% BoY (beginning of year) deliverables by FDoS (first day of school) for all 14 8 campuses

• Coordinate installations of campus network equipment.

• Document and e nforce network system standardization .

• Configure monitoring and alerts for all campus network equipment.

• Supports regional IP address allocation and network support for campus systems .

• Ensure 100% of staff members will have proper network access .

2 . Monitor network performance, troubleshoot problems, and outages to maintain 99.5% uptime for the year

• Actively monitor network performance , traffic, and bandwidth utilization to ensure efficient data flow.

• Backup campus network configurations to facilitate quick recovery.

• Identify and resolve network issues to ensure optimal performance and minimal downtime.

• Analyze network usage trends to predict future resource requirements.

• Troubleshoot connectivity , hardware, and software problems.

• Resolve network outages and restore services quickly.

3 . Cybersecurity Resilience: Harden the organization’s digital perimeter by main taining structural alignment with ISO 27001 standards and achieve 95% compliance for network infrastructure assets.

• Implement security measures to protect the campus network from unauthorized access, attacks, and data breaches.

• Ensur e campus network configurations comply with relevant industry standards and regulations.

• Configur e and secur e campus network systems with policies define d in partnership with Information Security.

• Regular updating and patching network hardware to address security vulnerabilities.

4 . Service Deliver y & Proactive Support: Elevate Network from a reactive support function to a proactive service partner. Maintain a n aggregate Customer Satisfaction score of >95% while optimizing incident workflows to decrease mean time to resolution (MTTR).

• Assist users with network -related issues and provide technical support.

• Collaborate with other IST teams such as Tech Ops and Service Desk .

• Constant c ommunication with our end - users to meet and exceed customer satisfaction .

1. Student Documents Governance & Compliance: Maintain 99.5% Data Center network uptime to ensure continuous, reliable access across all regions and departments.

• Monitor and optimize Data Center core infrastructure to ensure continuous, reliable network connectivity across all regions.

• Collaborate with database, software, and compliance teams to enforce secure access protocols for sensitive student records.

• Perform proactive network redundancy checks and scheduled maintenance to prevent unplanned downtime and data access disruptions.

1. We look for Team and Family who embody the following values and characteristics:

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college .

• Has demonstrated effective outcomes and results and wants to be held accountable for them .

• Has a propensity for action, willing to make mistakes by doing to learn and improve quickly .

• Works with urgency and purpose to drive student outcomes .

• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change .

• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization .

• Works through silos and forges strong cross-departmental relationships to achieve outcomes .

Additional Duties and Responsibilities:
· Coordinate installations of campus network equipment.
· Document and enforce network system standardization.
· Configure monitoring and alerts for all campus network equipment.
· Supports regional IP address allocation and network support for campus systems.
· Ensure 100% of staff members will have proper network access.
· Actively monitor network performance, traffic, and bandwidth utilization to ensure efficient data flow.
· Backup campus network configurations to facilitate quick recovery.
· Identify and resolve network issues to ensure optimal performance and minimal downtime.
· Analyze network usage trends to predict future resource requirements.
· Troubleshoot connectivity, hardware, and software problems.
· Resolve network outages and restore services quickly.
· Implement security measures to protect the campus network from unauthorized access, attacks, and data breaches.
· Ensure campus network configurations comply with relevant industry standards and regulations.
· Configure and secure campus network systems with policies defined in partnership with Information Security.
· Regular updating and patching network hardware to address security vulnerabilities.
· Update network topology maps and inventory of hardware and software assets.
· Plan for campus network expansion and scalability to accommodate growth.
· Maintain accurate and up-to-date documentation of network configurations, diagrams, and procedures.
· Update and upgrade network firmware and software.
· Perform backup and system audits.
· Assist users with network-related issues and provide technical support.
· Collaborate with other IST teams such as Tech Ops and Help Desk.
· Constant communication with our end-users to meet and exceed customer satisfaction.

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.

• Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management.

• Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills.

• Build a Culture of Trust: This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect.

• Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.

Additional Skills:
N/A

Required Education and Experience:
Experience :

Proficient knowledge using Cisco Switch and Router technologies

Proficiency in configuring and managing network devices such as routers, switches, and access points.

Familiarity with network protocols and services such as TCP/IP , SNMP , DNS, DHCP, etc.).

Knowledge of network security best practices and tools.

Understanding of network monitoring and management tools.

Ability to work under varying degrees of pressure

Ability to work flexible hours and support night or weekend work as needed

Experience gathering internal and client - facing documentation and diagrams

Preferred Education and Experience:

• Minimum 3 - 5 years of experience in networking field

· Associate or Bachelor’s degree preferred.

• Licenses or Certifications:

• CompTIA Network+

• Cisco Certified Network Associate ( CCNA ) is preferred

Physical Requirements:
· This role involves long periods of sitting and working at a computer.
· The position may include occasional travel to client sites or data centers, sometimes involving lifting or moving computer equipment.
· The job requires flexibility to work extended or irregular hours, particularly during system upgrades, maintenance, or emergency situations.

What We Offer:

Compensation & Benefits:
Salaries for people entering this role typically fall between $63,400 and $73,300 , commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/ .

• IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:
Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA
At IDEA, we use our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values