Manager - Resort Group Dining at Wynn Resorts, Las Vegas, NV
Manager - Resort Group Dining at Wynn Resorts in Las Vegas, NV. Full-time. Est. up to $130k. Apply with swipeandhired.
The Resort Group Dining Manager is responsible for strategic sales development, sophisticated event curation, and flawless execution of restaurant events, cultivating relationships with internal referrals and prospective clients, curating and maintaining premium event portfolios and refined menu offerings, preparing comprehensive Banquet Event Orders, and overseeing financial management and event documentation to ensure exceptional outcomes.
Essential Job Duties & Responsibilities
- Serve as a strategic partnership between restaurant events and culinary leadership and operational management, collaborating to establish sophisticated menu pricing strategies that align with revenue objectives while exceeding culinary standards and guest expectations.
- Function as a distinguished ambassador for restaurant events, maintaining a refined presence within our dining spaces and personally welcoming and engaging with distinguished guests across our collection of premier dining venues, with a commitment to on-site availability at least three times weekly.
- Develop and execute comprehensive sales strategies to identify new business opportunities, expand client base, and achieve revenue targets for group dining events and banquets.
- Manage all aspects of event logistics, including site inspections, proposal development, contract negotiation, and coordination with culinary, beverage, and operational teams to ensure seamless event execution.
- Oversee financial management responsibilities, including event budgeting, pricing analysis, cost control, revenue tracking, and profitability assessment for all group dining functions.
- Cultivate and maintain long-term client relationships through exceptional service delivery, personalized follow-up, and proactive communication to generate repeat business and referrals.
- Supervise and mentor group dining staff, providing training on service standards, guest interaction protocols, and operational procedures to maintain the resort's premium service reputation.
- Collaborate with the culinary team to develop innovative menu offerings, seasonal specials, and customized dining experiences that reflect the resort's culinary excellence and appeal to diverse client preferences.
- Monitor event quality assurance and guest satisfaction through post-event evaluations, feedback collection, and implementation of continuous improvement initiatives.
- Advanced proficiency with Delphi, Guest Bridge, and Avero systems, demonstrating mastery in luxury hospitality technology platforms
- Exceptional fluency in the English language, both written and verbal, with the ability to communicate with eloquence and professionalism across all client interactions; multilingual capabilities are highly valued
- Demonstrated expertise in F&B management within distinguished luxury hospitality environments, with a proven track record of elevating guest experiences and driving revenue excellence
- Sophisticated understanding of multi-line telephone systems and modern communication protocols befitting a premier resort setting
- Advanced proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint), coupled with strong technical acumen and digital literacy
- Exceptional ability to execute with precision, collaborate seamlessly within a refined team environment, and uphold the highest standards of operational excellence
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.