Security Officer at Titan Security Group, Green Bay, WI

Security Officer at Titan Security Group in Green Bay, WI. Contract. Est. up to $60k. Apply with swipeandhired.

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Essential Duties and Responsibilities :

1. Professional Conduct and Guest Services (Concierge Focus)

• Exemplary Professional Presence: Maintain a consistently polished, professional, and immaculate

uniform and personal presentation, serving as a positive and credible first impression for the
property.

• Proactive Engagement: Act as the primary point of contact for all building occupants and guests,

providing proactive assistance, clear directions, and timely information with a naturally outgoing,
engaging, and hospitable demeanor.

• Tenant Relations: Professionally and promptly assist tenants with building-related inquiries, access

issues, and security concerns, establishing positive rapport and escalating complex matters to
management as necessary.

• Visitor Management: Efficiently manage the visitor sign-in/sign-out process, verify identity, issue

temporary badges, and announce guest arrivals in accordance with established security protocols.

1. Security and Loss Prevention Operations

• Access Control: Strictly enforce building access control policies, ensuring every individual (tenant,

vendor, or visitor) follows proper entry procedures (key card/badge usage) and preventing
unauthorized entry or "tailgating"

• Foot Patrols: Conduct regular, documented security patrols of the property's interior and exterior

perimeter, including common areas, parking garages, and vacant tenant spaces, identifying and
reporting safety hazards or security vulnerabilities.

• Surveillance and Monitoring: Proficiently operate and monitor the Closed-Circuit Television (CCTV)

system, alarm panels, and other life safety systems, noting and responding to all unusual activities.

• Emergency Response: Serve as a primary responder to all alarms and critical incidents (e.g., medical

emergencies, fire alarms, suspicious activities, unauthorized persons), following established emergency
procedures and coordinating with building management and first responders.

1. Documentation and Incident Management

• Report Writing: Prepare detailed, accurate, and professional written reports on all security-related

incidents, daily activities, unusual occurrences, and patrol observations using required digital
platforms.

• Critical Incident Escalation: Immediately and effectively escalate all critical incidents and

emergencies to the appropriate building management, security contacts, and law enforcement
agencies, ensuring a timely and organized response.

• Key and Access Card Control: Assist with the accurate inventory and issuance of all building keys and

access cards, ensuring documentation is current and that credentials for terminated personnel are
immediately deactivated and reconciled.

Minimum Qualifications of Security Officers:

Preferred Qualifications of Security Officers:

Pay and Benefits of Security Officers: