Casino Operations Manager-Table Games-Full Time (Harrah's Ak-Chin Casino) at Caesars Entertainment, Maricopa, AZ
Casino Operations Manager-Table Games-Full Time (Harrah's Ak-Chin Casino) at Caesars Entertainment in Maricopa, AZ. Full-time. Est. up to $130k. Apply with swipeandhired.
The Casino Operations Manager provides leadership and oversees the Casino activities relating to Table Games.
- Develops, implements and monitors progress of short and long-term goals for the Table Games department.
- Coordinates activities of Table Games with other departments to ensure total customer satisfaction.
- Directs, coordinates and analyzes products, services and operations to ensure maximum profitability and efficiency by continually updating game mix.
- Analyzes department budgets requests to identify areas in which reductions can be made and allocates operating budget.
- Confers with administrative personnel and reviews activity, operating and mix reports to determine changes in programs or operations required.
- Promote organization in industry, manufacturing or trade associations.
- Is responsible for developing and executing annual business plans and budgets for the Table Games department.
- Maintains monthly budget, justifying unusual variances while providing monthly status report.
- Trains, counsels and coaches assigned personnel to the performance of their duties; prepares and presents Performance Appraisal Reviews.
- Ensures compliance with tribal, state and company requirements.
- Maintains professional skills by staying abreast of current technical developments and participation in developmental programs available within and outside the company.
- Responsible for monitoring legal compliance with federal, state and gaming laws.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
- Adheres to regulatory, departmental and company policies
- Is responsible for all aspects of promotions and/or special projects relating to department personnel.
- Is responsible for resolving both guest and employee conflict situations in a way that is consistent with Harrah’s Company Policies and State Gaming Compact.
- Develop implements and coordinates short and long-range objectives including marketing promotions, gaming-related events and tournaments to increase Harrah’s share of the high-quality gaming customer market.
- Develops customer development culture throughout the casino through strategic efforts and teamwork.
- Maintains and submits required records and reports and maintains the confidential nature of matters pertaining to company records.
- Maintains security of all games, monies and personnel.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Other duties as assigned.
- Bachelor’s degree (BA) or equivalent; or four to five years related experience and/or training; or equivalent combination of education and experience with at least 3 years of progressive gaming operations experience.
- Ability to effectively present information to top management, public groups and/or boards of directors.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Skill in reading, analyzing and interpreting common scientific and technical journals, financial reports and legal documents.
- Skill in responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
- Skill with mathematical operations to such tasks as frequency distribution, determination of test reliability and validity; analysis of variance; correlation techniques; sampling theory and factor analysis.
- Skill in defining problems, collecting data, establishing facts and drawing valid conclusions.
- Must be willing to approach and converse with strangers.
- Must be able to bend, reach, kneel, twist and grip items.
- Must be able to walk and be on foot for long periods of time.
- Must have sense of urgency and keep up with fast-paced business practices.
- Must be able to work calmly and professionally in stressful situations.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
- Must be able to respond to visual and aural cues.